Client Services Coordinator - Administrative

Are you a highly organized and customer-focused individual with a passion for providing exceptional service? Do you thrive in a fast-paced, dynamic environment? CBRE Group is seeking a Client Services Coordinator - Administrative to join our team. In this role, you will be responsible for delivering top-notch administrative support to our clients and ensuring their satisfaction with our services. As the first point of contact for our clients, you will play a crucial role in maintaining and building strong relationships. If you have excellent communication skills, attention to detail, and a positive attitude, we want to hear from you!

1. Provide exceptional customer service to clients by being the first point of contact for all inquiries and concerns.
2. Maintain and build strong relationships with clients by understanding their needs and consistently delivering high-quality service.
3. Act as a liaison between clients and other CBRE departments to ensure effective communication and timely resolution of issues.
4. Handle administrative tasks, such as scheduling appointments, managing calendars, and organizing documents, to support the smooth operation of the team.
5. Manage client databases and update records accurately to ensure the accuracy of information.
6. Utilize various software and tools to generate reports, track progress, and analyze data to improve service delivery.
7. Take ownership of client requests and follow up in a timely and professional manner to ensure complete satisfaction.
8. Collaborate with team members to identify and implement process improvements to enhance the client experience.
9. Stay updated on industry trends and client needs to provide valuable insights and recommendations for service enhancement.
10. Maintain confidentiality and handle sensitive information with discretion and professionalism.
11. Attend training sessions and team meetings to stay informed on company policies, procedures, and best practices.
12. Maintain a positive and professional attitude in all interactions with clients, colleagues, and stakeholders.

According to JobzMall, the average salary range for a Client Services Coordinator - Administrative in New York, NY, USA is $42,000 - $55,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry or company the coordinator is working in. Some coordinators may also receive bonuses or commissions on top of their base salary.

CBRE Group, Inc, a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm. The Company has more than 70,000 employees (excluding affiliates), and serves real estate investors and occupiers through more than 400 offices (excluding affiliates) worldwide.