
AFM - Soft Services
Are you a highly motivated and detail-oriented individual looking for an exciting opportunity in the facilities management industry? CBRE Group is seeking a qualified candidate to join our team as an AFM - Soft Services. As a leading global provider of real estate services, CBRE Group is committed to delivering exceptional client experiences and creating value for our clients. In this role, you will be responsible for overseeing and managing the soft services for our clients' facilities, ensuring a clean, safe, and comfortable environment. If you have a passion for facilities management and possess strong organizational and communication skills, we encourage you to apply for this position. Join us and be a part of a dynamic and collaborative team that is dedicated to excellence in service delivery.
- Oversee and manage the soft services for clients' facilities, including cleaning, security, landscaping, and other related services.
- Ensure that all soft services are delivered in accordance with the agreed upon standards and expectations of the clients.
- Develop and implement strategies to improve the quality and efficiency of soft services, while also identifying potential cost-saving opportunities.
- Monitor and maintain the budget for soft services, ensuring that all expenses are justified and within the approved budget.
- Collaborate with vendors and suppliers to ensure the timely and effective delivery of soft services, while also negotiating contracts and managing relationships.
- Conduct regular inspections and audits to ensure that all soft services are meeting the required standards and compliance requirements.
- Train and develop staff to ensure they have the necessary skills and knowledge to perform their duties effectively and efficiently.
- Coordinate with other departments and teams within CBRE Group to ensure seamless service delivery and client satisfaction.
- Communicate regularly with clients to understand their needs and address any concerns or issues related to soft services.
- Stay up-to-date with industry trends and best practices in facilities management to continuously improve and enhance soft services for clients.
Bachelor's Degree In Facilities Management, Business Administration, Or A Related Field.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Clients, Vendors, And Team Members.
Minimum Of 3-5 Years Of Experience In Facilities Management, With A Focus On Soft Services Such As Cleaning, Landscaping, And Security.
Strong Knowledge Of Industry Standards And Regulations Related To Soft Services, Including Osha, Epa, And Ada.
Proven Experience In Managing Budgets, Developing And Implementing Service Contracts, And Conducting Regular Quality Control Inspections.
Budgeting
Quality Assurance
Communication Skills
Contract Management
Project Management
Vendor Management
Time Management
customer service
Team Leadership
Risk assessment
Facility Maintenance
Cost control
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a AFM - Soft Services in Chennai, Tamil Nadu, India is between ₹2,00,000 to ₹4,00,000 per year. This may vary depending on the specific company, years of experience, and other factors such as education and skills. Some companies may also offer additional benefits and bonuses.
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CBRE Group, Inc, a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm. The Company has more than 70,000 employees (excluding affiliates), and serves real estate investors and occupiers through more than 400 offices (excluding affiliates) worldwide.

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