Patient Access Representative

Are you a compassionate and detail-oriented individual who is passionate about providing exceptional patient care? We are seeking a highly motivated Patient Access Representative to join our team at Catholic Health Initiatives. In this role, you will be responsible for ensuring a positive patient experience by efficiently and accurately collecting patient information, verifying insurance coverage, and scheduling appointments. Our ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of medical terminology and insurance procedures. If you are looking for a rewarding career in the healthcare industry, we encourage you to apply for this exciting opportunity!

1. Collect and accurately enter patient information into electronic medical records system.
2. Verify insurance coverage and obtain necessary authorizations for services.
3. Schedule appointments and maintain accurate appointment schedules.
4. Communicate with patients in a compassionate and professional manner to ensure a positive experience.
5. Understand and adhere to all HIPAA regulations and maintain patient confidentiality.
6. Collaborate with medical staff to ensure efficient and timely patient care.
7. Utilize knowledge of medical terminology and insurance procedures to accurately explain and assist patients with billing inquiries.
8. Maintain a thorough understanding of the organization's policies and procedures, as well as any updates or changes.
9. Provide exceptional customer service to patients, families, and visitors.
10. Continuously strive to improve processes and procedures to enhance the patient experience.
11. Complete necessary administrative tasks, such as filing, faxing, and mailing.
12. Keep up-to-date with insurance guidelines and changes in the healthcare industry.
13. Participate in team meetings and trainings as required.
14. Adhere to all safety and infection control protocols.
15. Other duties as assigned by supervisor or manager.

According to JobzMall, the average salary range for a Patient Access Representative in Houston, TX, USA is between $32,000 and $45,000 per year. This may vary depending on the specific location, experience level, and company hiring. Some factors that may affect salary include education level, years of experience, and additional skills or certifications.

Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.