Clinic Receptionist
Welcome to Catholic Health Initiatives! We are currently seeking a compassionate and organized individual to join our team as a Clinic Receptionist. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring our clinics run smoothly. If you have a passion for helping others, strong communication skills, and the ability to multitask with ease, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients and visitors in a professional and friendly manner.
- Provide excellent customer service by addressing inquiries and concerns in a timely and efficient manner.
- Schedule appointments for patients and ensure accurate documentation of appointments.
- Verify patient information and insurance eligibility.
- Collect and process payments from patients.
- Maintain a clean and organized reception area.
- Answer and direct phone calls to appropriate personnel.
- Communicate with medical staff regarding patient needs and concerns.
- Collaborate with other departments to ensure efficient flow of patient care.
- Adhere to HIPAA regulations and maintain patient confidentiality.
- Manage patient records and ensure accuracy of information.
- Assist with administrative tasks such as filing, faxing, and scanning.
- Stay updated on clinic services, policies, and procedures.
- Attend staff meetings and trainings as required.
- Maintain a positive and professional attitude at all times.
Excellent Communication Skills: A Clinic Receptionist At Catholic Health Initiatives Should Have Strong Verbal And Written Communication Skills To Interact With Patients, Colleagues, And Healthcare Providers Effectively.
Familiarity With Medical Terminology: A Good Understanding Of Medical Terminology Is Essential For A Clinic Receptionist, As They Will Be Required To Schedule Appointments, Communicate With Healthcare Providers, And Handle Medical Records.
Organizational And Time-Management Skills: As A Clinic Receptionist, You Will Be Responsible For Managing Appointment Schedules, Patient Records, And Other Administrative Tasks. Therefore, Strong Organizational And Time-Management Skills Are Crucial For Success In This Role.
Customer Service Orientation: The Primary Job Of A Clinic Receptionist Is To Provide A Positive Experience For Patients And Visitors. Therefore, Candidates Should Have A Customer Service Orientation And Be Able To Handle Difficult Situations With Empathy And Professionalism.
Knowledge Of Electronic Health Records Systems: Catholic Health Initiatives Uses Electronic Health Records Systems To Manage Patient Data. Therefore, Candidates Should Have Experience Working With These Systems Or Be Willing To Learn And Adapt Quickly.
Data Entry
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Medical Terminology
Electronic Medical Records
appointment scheduling
Phone Etiquette
Patient Registration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Clinic Receptionist in Chattanooga, TN, USA is $26,000 - $36,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific clinic or healthcare facility.
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Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.
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