Clinic Receptionist
Are you a warm and welcoming individual with a passion for helping others? Do you thrive in a fast-paced and dynamic environment? Catholic Health Initiatives is seeking a Clinic Receptionist to join our team and be the first point of contact for our patients. As a Clinic Receptionist, you will play a crucial role in creating a positive and efficient experience for our patients. The ideal candidate will have excellent communication and organizational skills, as well as a strong dedication to providing excellent customer service. If you are looking for a fulfilling and rewarding career in the healthcare industry, we encourage you to apply for this position.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer phone calls and direct them to the appropriate department or individual.
- Schedule and confirm patient appointments, ensuring accuracy and efficiency.
- Collect and verify patient information, including insurance and personal details.
- Maintain patient records and update electronic medical records as needed.
- Assist patients with completing necessary forms and paperwork.
- Respond to patient inquiries and provide information about the clinic and its services.
- Collaborate with other clinic staff to ensure smooth patient flow and efficient operations.
- Handle patient complaints and concerns in a calm and professional manner.
- Maintain a clean and organized reception area.
- Adhere to all HIPAA regulations and maintain patient confidentiality.
- Continuously seek ways to improve patient satisfaction and streamline processes.
- Attend training and meetings to stay updated on clinic policies and procedures.
- Perform other administrative tasks as assigned by clinic leadership.
High School Diploma Or Equivalent: A Minimum Education Requirement For A Clinic Receptionist At Catholic Health Initiatives Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Is Able To Perform Administrative Tasks Such As Answering Phones, Scheduling Appointments, And Maintaining Records.
Previous Experience In A Medical Setting: Candidates With Previous Experience Working In A Medical Office Or Clinic Are Preferred For This Role. They Should Have Knowledge Of Medical Terminology, Hipaa Regulations, And Basic Office Procedures.
Excellent Communication Skills: A Clinic Receptionist At Catholic Health Initiatives Must Have Excellent Communication Skills, Both Verbal And Written. They Will Be Responsible For Interacting With Patients, Medical Staff, And Other Healthcare Professionals On A Daily Basis, So Strong Communication Skills Are Essential.
Strong Organizational And Multitasking Abilities: The Ideal Candidate Should Possess Strong Organizational And Multitasking Abilities To Handle The Fast-Paced Environment Of A Clinic. They Should Be Able To Prioritize Tasks And Manage Their Time Effectively To Ensure The Smooth Operation Of The Front Desk.
Customer Service Orientation: As The First Point Of Contact For Patients, A Clinic Receptionist Must Have A Customer Service-Oriented Attitude. They Should Be Friendly, Empathetic, And Able To Handle Difficult Situations With Professionalism And Patience. This Will Help Create A Positive Experience For Patients And Visitors At The Clinic.
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
Computer proficiency
Organization
Problem-Solving
Phone Etiquette
Patient Scheduling
Insurance Verification
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Clinic Receptionist in Bryan, TX, USA is $26,000 - $35,000 per year. This can vary depending on the specific clinic and the receptionist's level of experience. Some clinics may offer higher salaries and benefits packages, while others may offer lower salaries but with potential for growth and advancement within the organization. It is important for individuals seeking a position as a Clinic Receptionist to research the specific clinic and its salary and benefits offerings before applying for the job.
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Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.
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