Appointment Scheduler
Are you a highly organized and detail-oriented individual looking for a rewarding career in healthcare? Look no further! Catholic Health Initiatives is seeking an Appointment Scheduler to join our dynamic team. In this role, you will play a critical role in efficiently coordinating patient appointments and ensuring smooth operation of our healthcare facilities. Our ideal candidate is a compassionate and customer-focused individual with exceptional communication skills and the ability to thrive in a fast-paced environment. If you are passionate about making a positive impact in the lives of others, we want to hear from you!
- Efficiently schedule patient appointments for various healthcare services, including consultations, tests, and procedures.
- Communicate with patients, healthcare providers, and staff to ensure accurate and timely scheduling of appointments.
- Maintain and update appointment schedules, making necessary changes and adjustments as needed.
- Verify patient insurance and demographic information to ensure accuracy and completeness.
- Collaborate with other departments to coordinate multi-disciplinary appointments and ensure smooth patient flow.
- Follow established protocols and guidelines to prioritize urgent and routine appointments.
- Provide excellent customer service to patients, addressing any questions or concerns regarding appointments.
- Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
- Monitor and manage appointment waitlists to maximize scheduling efficiency.
- Assist in resolving any scheduling conflicts or issues that may arise.
- Keep accurate records of appointment data and produce reports as needed.
- Participate in training and development programs to stay updated on scheduling procedures and software.
- Contribute to a positive and collaborative team environment within the healthcare facility.
- Adhere to Catholic Health Initiatives’ mission, values, and policies in all job duties.
Excellent Communication Skills: The Ideal Candidate For An Appointment Scheduler Job At Catholic Health Initiatives Should Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Patients, Medical Staff, And Other Team Members.
Strong Organizational Skills: As An Appointment Scheduler, The Candidate Should Be Highly Organized And Capable Of Managing Multiple Tasks Simultaneously. This Includes Scheduling Appointments, Maintaining Records, And Coordinating With Various Departments.
Knowledge Of Medical Terminology: A Good Understanding Of Medical Terminology Is Essential For An Appointment Scheduler To Accurately Schedule Appointments And Assist Patients With Any Questions Or Concerns They May Have.
Customer Service Experience: Catholic Health Initiatives Places A Strong Emphasis On Providing Excellent Customer Service To Patients. Candidates For An Appointment Scheduler Position Should Have Previous Experience In A Customer Service Role And Be Able To Handle Inquiries And Complaints In A Professional And Empathetic Manner.
Proficiency In Computer Systems: The Ability To Navigate And Use Various Computer Systems And Software Is Crucial For An Appointment Scheduler To Effectively Manage Schedules, Maintain Records, And Communicate With Patients And Staff. Proficiency In Microsoft Office And Electronic Medical Record Systems Is Preferred.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Teamwork
Computer
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Appointment Scheduler in London, KY, USA is $28,000 to $40,000 per year. However, this can vary depending on factors such as the industry, company size, and level of experience. Additionally, some employers may offer commission or bonus incentives for this role. It is best to research specific job listings and negotiate salary with potential employers for a more accurate range.
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Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.
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