
Appointment Scheduler
At Catholic Health Initiatives, we are looking for an experienced and organized Appointment Scheduler to join our team. The ideal candidate will be a team player with excellent communication skills and an outstanding commitment to customer service.The Appointment Scheduler will be responsible for providing the highest level of customer service to our patients, scheduling appointments, and managing the patient registration process. To be successful in this role, you must have strong organizational skills, be able to multitask efficiently, and have a friendly and professional demeanor.If you have experience scheduling appointments, excellent customer service skills, and a commitment to providing patients with a positive experience, we would love to hear from you.
Responsibilities:
- Provide excellent customer service to patients while scheduling appointments and managing patient registration.
- Ensure a smooth and efficient appointment scheduling process.
- Maintain accurate records of patient appointment information and updates.
- Communicate with patients and staff in a friendly and professional manner.
- Manage incoming calls and emails from patients regarding appointments and scheduling inquiries.
- Follow up with patients to confirm and remind them of upcoming appointments.
- Resolve customer complaints and inquiries in a timely and professional manner.
- Ensure patient information and records are kept confidential and secure.
- Maintain a positive and professional attitude at all times.
- Perform other duties as assigned.
Knowledge Of Medical Terminology
Proficiency In Microsoft Office Suite
Ability To Maintain Confidentiality
Strong Customer Service Skills
Ability To Work Independently And In A Team Environment
Excellent Written And Verbal Communication Skills
Ability To Multitask And Handle High Volume Of Calls/Emails
Knowledge Of Scheduling Software
Documentation
Communication
Time Management
Scheduling
Multitasking
Negotiation
Conflict Resolution
customer service
Organization
Detail-oriented
Patience
Problem-Solving
Adaptability
Professionalism
Interpersonal
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Appointment Scheduler in Baudette, MN 56623, USA is $29,000 to $35,000 per year. The amount may vary depending on the individual's experience, qualifications, and employer.
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Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.

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