Title and Registration Specialist

We are seeking an experienced Title and Registration Specialist to join the Carvana team! Our ideal candidate has an outgoing personality, excellent communication skills, and a commitment to providing top-notch customer service. At Carvana, we are passionate about delivering a hassle-free, seamless experience for our customers, and the Title and Registration Specialist plays a critical role in this process. The successful candidate must have the ability to manage multiple tasks, have a solid understanding of registration and title requirements, and must be comfortable working in a fast-paced environment. If you are someone who is customer service-oriented and enjoys working with people, we want to hear from you!

Responsibilities:

1. Assist customers with the title and registration process, explaining requirements and ensuring compliance with state regulations.
2. Process paperwork for new and used vehicle registrations, including collecting necessary documents from customers and verifying their accuracy.
3. Receive and respond to customer inquiries with accuracy and professionalism.
4. Maintain accurate records of customer transactions and title and registration documents.
5. Collaborate with other departments to ensure a smooth, hassle-free experience for customers.
6. Monitor progress of title and registration applications and follow up with customers as needed.
7. Remain up-to-date on changes in title and registration requirements and regulations.
8. Proactively seek out opportunities to improve customer service and streamline processes.

According to JobzMall, the average salary range for a Title and Registration Specialist in Nashville, TN, USA is $23,000 - $34,000 per year.

Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy and sell cars. With a continued focus on its customers, technology and innovation, Carvana offers an intuitive and convenient online car buying, selling, and financing experience. Carvana.com enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.