Quality Assurance Specialist

We’re looking for a quality-focused, detail-oriented individual to join our team as a Quality Assurance Specialist at Carvana! In this role, you’ll be responsible for ensuring the highest possible standards of product quality and customer satisfaction. As a Quality Assurance Specialist, you’ll be part of a team that is passionate about delivering the best possible customer experience.To be successful in this role, you should have a technical background and previous experience with quality assurance in a fast-paced environment. You should also possess excellent analytical, problem-solving, and communication skills. A strong customer focus is essential, as well as the ability to work collaboratively with other departments. If you’re passionate about quality and customer satisfaction, we want to hear from you!

Responsibilities:

1. Analyze and assess product quality to ensure it meets customer standards.
2. Develop and implement quality assurance protocols and procedures.
3. Monitor and report on product performance and customer satisfaction.
4. Identify and address quality issues quickly and efficiently.
5. Collaborate with other departments to ensure quality assurance standards are met.
6. Develop and execute test plans and test cases to verify product functionality.
7. Train team members on quality assurance processes and procedures.
8. Document results of quality assurance tests and analyze trends.
9. Recommend improvements based on quality assurance data.
10. Ensure compliance with applicable quality assurance regulations and standards.

According to JobzMall, the average salary range for a Quality Assurance Specialist in Phoenix, AZ, USA is $48,000 - $90,000.

Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy and sell cars. With a continued focus on its customers, technology and innovation, Carvana offers an intuitive and convenient online car buying, selling, and financing experience. Carvana.com enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.