Customer Service Delivery Advocate

Are you a passionate and energetic individual looking to join the Carvana family as a Customer Service Delivery Advocate? We are looking for someone who can help our customers with an outstanding delivery experience, while maintaining a positive and professional attitude.At Carvana, we are looking for candidates who can provide exceptional customer service by quickly resolving customer inquiries and complaints, while demonstrating ownership over their customer service interactions. The ideal candidate will have a strong customer service background, excellent problem-solving skills, and the ability to think quickly in order to provide timely and accurate responses to customer inquiries.We are looking for a motivated and organized individual who takes pride in their work and is passionate about consistently delivering a positive customer experience. We want a teammate who is able to handle multiple tasks at once, with the ability to prioritize and manage time effectively. If you have a positive attitude, excellent communication skills, and an eagerness to learn and develop professionally, we want to hear from you!

Responsibilities:

1. Ensure customers have an outstanding delivery experience by quickly resolving customer inquiries and complaints.
2. Demonstrate ownership over customer service interactions.
3. Provide exceptional customer service with a positive and professional attitude.
4. Utilize excellent problem-solving skills and think quickly to provide timely and accurate responses to customer inquiries.
5. Take pride in work and consistently deliver a positive customer experience.
6. Handle multiple tasks at once and prioritize and manage time effectively.
7. Maintain a positive attitude with excellent communication skills.
8. Remain eager to learn and develop professionally.

According to JobzMall, the average salary range for a Customer Service Delivery Advocate in Ontario, CA, USA is between $38,944 and $68,174 per year.

Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy and sell cars. With a continued focus on its customers, technology and innovation, Carvana offers an intuitive and convenient online car buying, selling, and financing experience. Carvana.com enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.