Customer Service Delivery Advocate

We are looking for a Customer Service Delivery Advocate who is passionate about delivering a superior customer experience. We’re looking for someone who is a team player, is able to work in a fast-paced, ever-changing environment, and is excited to join our mission of providing an unmatched customer experience.The successful candidate must have a minimum of two years of customer service experience and a proven track record of problem-solving and communication skills. We’re looking for someone who is tech-savvy and has experience with customer service tools, and a commitment to providing exceptional customer service.As a Customer Service Delivery Advocate, you will be responsible for engaging with customers in a friendly and professional manner, responding to inquiries in an accurate and timely manner, and resolving customer issues quickly and efficiently. You will also be responsible for working collaboratively with other departments to ensure customer satisfaction. You will be the face of Carvana, representing our values and commitment to our customers. If you have the passion to go above and beyond to ensure customer satisfaction, then we want to hear from you.

Responsibilities of a Customer Service Delivery Advocate:

1. Engage with customers in a friendly and professional manner.
2. Respond to inquiries in an accurate and timely manner.
3. Resolve customer issues quickly and efficiently.
4. Maintain a strong knowledge of customer service tools.
5. Work collaboratively with other departments to ensure customer satisfaction.
6. Represent Carvana's values and commitment to customers.
7. Go above and beyond to ensure customer satisfaction.

According to JobzMall, the average salary range for a Customer Service Delivery Advocate in Montebello, CA, USA is $17.90 to $20.90 per hour. This range may vary depending on the company, the location, and the experience of the individual.

Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy and sell cars. With a continued focus on its customers, technology and innovation, Carvana offers an intuitive and convenient online car buying, selling, and financing experience. Carvana.com enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.