Carrefour

IT Support Specialist

Carrefour
Istanbul, İstanbul, Türkiye
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Carrefour, we are looking for an experienced and motivated IT Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance to our staff, troubleshooting IT issues, and administering our company's computer networks.The ideal candidate should possess excellent communication and troubleshooting skills, a strong understanding of network infrastructure, and the ability to think critically and work collaboratively with others. A degree in Computer Science, IT, or a related field is preferred.If you have a passion for technology and a commitment to providing exceptional customer service, we welcome you to apply for this exciting opportunity!

Responsibilities:

  1. Provide technical assistance to staff and troubleshoot IT issues.
  2. Administer Carrefour's computer networks.
  3. Monitor computer system performance and identify areas of improvement.
  4. Develop and implement procedures for IT system maintenance and upgrades.
  5. Configure and install hardware and software.
  6. Maintain records of software licenses and hardware inventory.
  7. Respond to inquiries from staff regarding computer software and hardware operations.
  8. Troubleshoot network issues and identify solutions.
  9. Maintain up-to-date knowledge of IT industry trends and technologies.
  10. Train staff on usage of IT systems and software.
Where is this job?
This job is located at Istanbul, İstanbul, Türkiye
Job Qualifications

  • Excellent Customer Service Skills

  • Excellent Problem Solving Skills

  • Strong Technical Aptitude

  • Ability To Communicate Effectively With Customers

  • Experience With Windows Os And Microsoft Office Suite

  • Knowledge Of Network Infrastructure

  • Experience Troubleshooting Hardware/Software Issues

  • Experience Setting Up And Maintaining User Accounts

Required Skills

  • Documentation

  • Security

  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Software

  • Problem Solving

  • Database

  • customer service

  • Maintenance

  • Analysis

  • help desk

  • hardware

  • System Administration

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a IT Support Specialist in İstanbul, Türkiye is 3,000 TL to 6,000 TL per month.

Additional Information
Carrefour is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesTurkish
Job PostedJune 6th, 2023
Apply BeforeJuly 8th, 2026
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About Carrefour

Carrefour SA engages in the provision of supermarkets and retail stores. Its activities include the operation and management of hypermarkets; supermarkets; convenience stores; cash and carry stores; and both food and non-food e-commerce websites.

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