Customer Service Representative

We are seeking an experienced and enthusiastic Customer Service Representative to join Carrefour’s team. In this role, you will be an integral part of providing customers with excellent service and will be responsible for promptly responding to inquiries, resolving customer issues, and providing general assistance. To be successful in this position, you must possess strong communication and interpersonal skills, be a team player, and have a commitment to delivering great customer service. If you have a passion for customer service and want to join an international company, this could be the perfect opportunity for you.

Responsibilities of a Customer Service Representative:

1. Respond to customer inquiries and requests in a timely and professional manner.
2. Resolve customer issues and provide support to ensure customer satisfaction.
3. Build relationships with customers to ensure loyalty and repeat business.
4. Maintain up-to-date knowledge of products and services offered by Carrefour.
5. Remain organized and prioritize customer inquiries and requests.
6. Monitor customer feedback and provide insights to management.
7. Update customer records in the customer relationship management (CRM) system.
8. Assist in the development and implementation of customer service policies.
9. Collaborate with other departments to ensure customer needs are met.
10. Adhere to company guidelines and applicable regulations.

According to JobzMall, the average salary range for a Customer Service Representative in Paris, France is between €21,000 and €31,000 per year. This range may vary depending on the company, experience, and other factors.

Carrefour SA engages in the provision of supermarkets and retail stores. Its activities include the operation and management of hypermarkets; supermarkets; convenience stores; cash and carry stores; and both food and non-food e-commerce websites.