Guest Services Representative

• Responsible for the operations of the front desk area as well as oversight of the main lobby area.
• Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
• Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
• Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
• Answers incoming calls in a courteous and helpful manner.
• Communicates transportation requests to Shuttle Service, using two-way radio.
• Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
• Keeps front desk area neat, organized and free of clutter.

According to JobzMall, the average salary range for a Guest Services Representative in 433 McAlister Rd, Lincolnton, NC 28092, USA is $20,000 - $25,000 per year. This range is based on data collected from various sources and may vary depending on the specific job requirements.

Carolinas College of Health Sciences is a public 2-year college located in Charlotte, North Carolina. Established in 1990, the college is a subsidiary of Carolinas Medical Center and owned by Atrium Health.