Sales Consultant

Welcome to CarMax, where we believe in making car buying simple, transparent, and stress-free for our customers. We are currently seeking a passionate and driven Sales Consultant to join our dynamic team. As a Sales Consultant, you will play a crucial role in helping our customers find the perfect vehicle that fits their needs and budget. With our no-haggle pricing and extensive inventory, you will have the opportunity to provide an exceptional car buying experience for our customers. If you have a passion for cars and a desire to excel in sales, we want you on our team!

1. Greet and welcome customers to CarMax with a friendly and professional demeanor.
2. Understand and promote CarMax's values and commitment to simple, transparent, and stress-free car buying.
3. Build and maintain strong relationships with customers by providing exceptional service and exceeding their expectations.
4. Utilize product knowledge and understanding of customer needs to assist in the selection of the perfect vehicle.
5. Conduct thorough vehicle walk-arounds and test drives to showcase features and benefits.
6. Explain and demonstrate the benefits of CarMax's no-haggle pricing and extensive inventory.
7. Provide accurate and detailed information on vehicle pricing, financing, and warranty options.
8. Work with customers to identify their budget and payment preferences, and present appropriate vehicle options.
9. Utilize various sales techniques to negotiate and close deals.
10. Complete all necessary paperwork and documentation accurately and efficiently.
11. Continuously update knowledge of new and existing vehicle models, features, and technology.
12. Collaborate with team members to achieve team and individual sales targets.
13. Maintain a neat and organized work environment, including vehicles and sales lot.
14. Follow company policies and procedures, including ethical and legal standards.
15. Attend training and development programs to enhance skills and knowledge.
16. Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
17. Conduct follow-up with customers to ensure satisfaction and build long-term relationships.
18. Actively participate in team meetings and contribute ideas to improve sales and customer experience.
19. Adhere to all safety and security protocols to protect customers, employees, and company assets.
20. Represent CarMax in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Sales Consultant in Fresno, CA, USA is between $34,000 to $68,000 per year. However, this can vary based on factors such as experience, industry, and company size. Some sales consultants may also receive commission or bonuses on top of their base salary.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.