Retail Sales Manager

Are you a dynamic leader with a passion for retail and a drive for success? Look no further! CarMax is seeking a highly motivated Retail Sales Manager to join our team. As a leader in the automotive industry, CarMax prides itself on providing a customer-centric experience and top-notch service. We are looking for a sales-savvy individual to oversee our retail operations and drive sales growth. If you have a proven track record in sales management and a customer-first mindset, we want to hear from you!

1. Oversee and manage all aspects of retail operations at CarMax, including sales, customer service, and team performance.
2. Lead and motivate a team of sales associates to achieve individual and team sales goals.
3. Develop and implement sales strategies to drive revenue and maximize profits.
4. Train and coach sales associates on effective sales techniques and customer service skills.
5. Monitor and analyze sales data to identify areas for improvement and develop action plans for increased performance.
6. Ensure all customers receive a high-quality and personalized experience at CarMax.
7. Maintain a strong understanding of the automotive industry and market trends to stay ahead of the competition.
8. Collaborate with other departments, such as inventory and finance, to ensure smooth operations and customer satisfaction.
9. Handle customer escalations and resolve any issues or complaints in a timely and professional manner.
10. Stay up-to-date on company policies, procedures, and guidelines and ensure all team members adhere to them.
11. Conduct regular performance evaluations and provide feedback for continuous improvement of the team.
12. Hire, train, and onboard new sales associates as needed.
13. Represent CarMax in a professional manner and uphold the company's values and standards.
14. Participate in company meetings, trainings, and events as required.
15. Work closely with upper management to achieve company goals and objectives.

According to JobzMall, the average salary range for a Retail Sales Manager in Buena Park, CA, USA is between $50,000 and $70,000 per year. This range can vary depending on factors such as experience, industry, and company size. Some retail sales managers may earn higher salaries with bonuses and commissions.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.