Customer Specialist - Part-Time

Are you a people-oriented individual with a passion for delivering exceptional customer service? Are you looking for a part-time opportunity in a dynamic and fast-paced environment? If so, CarMax is seeking a Customer Specialist to join our team! As a Customer Specialist, you will be the face of our company, providing top-notch service to our valued customers. We are looking for individuals who are outgoing, detail-oriented, and have a genuine desire to help others. If you possess these qualities and have a flexible schedule, we encourage you to apply for this exciting opportunity!

1. Greet and welcome customers in a friendly and professional manner.
2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
3. Assist customers with their inquiries, including but not limited to product information, pricing, and availability.
4. Process customer purchases accurately and efficiently using company systems and procedures.
5. Maintain a clean and organized store environment to enhance the customer experience.
6. Build and maintain positive relationships with customers to promote customer loyalty and satisfaction.
7. Proactively identify and resolve any customer issues or complaints in a timely and professional manner.
8. Collaborate with team members to ensure a smooth and efficient workflow.
9. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
10. Stay up-to-date on product knowledge and company policies to effectively assist customers.
11. Complete administrative tasks, such as filing and data entry, accurately and in a timely manner.
12. Maintain a professional and positive attitude at all times, representing the company in a positive light.
13. Adhere to company policies and procedures, including but not limited to safety and security protocols.
14. Flexibly adapt to changing priorities and demands in a fast-paced environment.
15. Attend training sessions and team meetings to continuously improve customer service skills and knowledge.
16. Perform other related duties as assigned by management.

According to JobzMall, the average salary range for a Customer Specialist - Part-Time in Scottsdale, AZ, USA is approximately $14.50 - $17.50 per hour. This may vary depending on the specific company, location, and level of experience. Some companies may also offer benefits such as healthcare, retirement plans, and bonuses.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.