CarMax

Coordinator, AR Compliance - Collections

CarMax

Richmond, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At CarMax, we pride ourselves on our commitment to providing exceptional customer service and maintaining compliance with all financial regulations. We are currently seeking a highly organized and detail-oriented individual to join our team as a Coordinator, AR Compliance - Collections. In this role, you will play a crucial part in ensuring that our collections process is in line with industry standards and regulations. This is an exciting opportunity for someone with a strong background in collections and compliance and a passion for delivering top-notch results. If you are looking for a challenging and rewarding career with a reputable company, we encourage you to apply for this position.

  1. Ensure compliance with all financial regulations and company policies related to collections.
  2. Implement and maintain standardized processes for collections to ensure consistency and accuracy.
  3. Conduct regular audits and reviews of collections practices to identify potential areas for improvement or non-compliance.
  4. Develop and maintain relationships with internal teams and external partners to ensure smooth collections processes.
  5. Act as a subject matter expert on industry regulations and best practices related to collections.
  6. Train and educate employees on collections procedures and compliance requirements.
  7. Serve as a point of contact for inquiries and escalations related to collections and compliance.
  8. Collaborate with cross-functional teams to develop and implement corrective action plans for any compliance issues.
  9. Monitor and report on key performance indicators related to collections and compliance.
  10. Identify and report potential risks or issues that may impact collections and compliance efforts.
  11. Stay updated on industry trends and changes in regulations to ensure the company remains compliant.
  12. Maintain accurate records and documentation related to collections and compliance activities.
  13. Communicate effectively with customers to resolve any issues or concerns related to collections.
  14. Continuously strive to improve collections processes and procedures to enhance customer satisfaction and maintain compliance.
  15. Uphold the company's commitment to exceptional customer service at all times.
Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Strong Understanding Of Ar Compliance And Collections Processes: The Coordinator Should Possess A Thorough Understanding Of Accounts Receivable Compliance Regulations And Collections Practices To Ensure That All Activities Are Carried Out In Accordance With Company Policies And Legal Requirements.

  • Attention To Detail: As A Coordinator, The Individual Will Be Responsible For Reviewing And Verifying A High Volume Of Financial Documents And Records. Therefore, Strong Attention To Detail Is A Must To Identify Any Discrepancies Or Errors That May Impact The Company's Financial Health.

  • Excellent Communication Skills: The Coordinator Will Be Required To Communicate With Various Teams And Stakeholders, Including Customers, To Resolve Any Collection Issues And Ensure Timely Payments. Effective Communication Skills Are Essential To Convey Information Clearly And Professionally.

  • Experience In Managing Collection Activities: The Ideal Candidate Should Have Previous Experience In Managing Collection Activities, Including Monitoring Delinquent Accounts, Setting Up Payment Plans, And Negotiating Settlements. This Experience Will Help Them Effectively Manage The Collections Process At Carmax.

  • Strong Analytical And Problem-Solving Skills: The Coordinator Should Be Able To Analyze Data, Identify Trends, And Use Critical Thinking To Develop Effective Strategies For Improving Collection Efforts. They Should Also Be Able To Troubleshoot And Resolve Any Issues That May Arise During The Collection Process.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Compliance Knowledge

  • Analysis

  • Organization Skills

  • Problem-Solving

  • AR management

  • Collection Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Coordinator, AR Compliance - Collections in Richmond, VA, USA is $50,000 - $60,000 per year. However, this may vary based on the specific company, experience level, and additional skills or certifications. It is recommended to research the specific company and job requirements for a more accurate salary estimate.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeJune 21st, 2025
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About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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