Business Office Associate

Welcome to CarMax, the nation's leading used car retailer and Fortune 500 company! We are currently seeking a highly motivated and driven individual to join our team as a Business Office Associate. As a Business Office Associate, you will play a crucial role in ensuring the smooth and efficient operations of our business office, while also providing exceptional customer service to our valued customers. This position requires a detail-oriented and organized individual with excellent communication skills and a passion for delivering top-notch customer experiences. If you thrive in a fast-paced, team-oriented environment and have a strong background in office administration, we want to hear from you!

1. Provide exceptional customer service to CarMax customers by greeting them, answering questions, and assisting with any needs or concerns.
2. Ensure the smooth and efficient operations of the business office by managing administrative tasks such as filing, data entry, and document organization.
3. Process customer transactions accurately and efficiently, including cash handling and credit card processing.
4. Maintain and update customer records and files in accordance with company policies and procedures.
5. Communicate effectively with team members and other departments to ensure a seamless customer experience.
6. Assist in resolving customer issues and complaints in a timely and professional manner.
7. Collaborate with the sales team to ensure timely completion of paperwork and documentation for vehicle purchases.
8. Manage inventory and supplies for the business office, ordering and restocking as needed.
9. Stay updated on company policies and procedures, as well as industry trends and regulations, to ensure compliance and provide accurate information to customers.
10. Contribute to a positive and team-oriented work environment by actively participating in team meetings and offering support to colleagues when needed.

According to JobzMall, the average salary range for a Business Office Associate in Fremont, CA, USA is $35,000 - $60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Factors such as education, skills, and job responsibilities can also affect the salary range.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.