CarMax

Business Office Associate

CarMax

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a challenging and dynamic role in a fast-paced environment? Look no further than CarMax! We are currently seeking a Business Office Associate to join our team and help drive our success. As a Business Office Associate, you will play a vital role in ensuring the smooth operation of our business office, working closely with customers and our team to deliver exceptional service. If you have a passion for customer service, strong organizational skills, and a drive to learn and grow, we want to hear from you! Join our team at CarMax and be a part of a company that values its employees and provides opportunities for career advancement.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Process and review customer paperwork accurately and efficiently, ensuring all necessary information is collected and recorded.
  3. Collaborate with the sales team to complete all required documentation for vehicle purchases, including finance contracts and DMV paperwork.
  4. Maintain organized and accurate records of all transactions and customer information.
  5. Communicate effectively with customers to answer any questions or concerns they may have regarding paperwork or transactions.
  6. Follow company policies and procedures to ensure compliance with all legal and regulatory requirements.
  7. Assist in maintaining the cleanliness and organization of the business office.
  8. Continuously seek opportunities for process improvement and provide suggestions to management for increased efficiency.
  9. Participate in training and development opportunities to expand knowledge and skills.
  10. Collaborate with team members to ensure a positive and cohesive work environment.
  11. Uphold the company's core values and maintain a high level of professionalism at all times.
  12. Demonstrate a commitment to excellence by consistently meeting or exceeding performance expectations.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Business Office Associate At Carmax Should Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Customers, Team Members, And Other Departments Within The Company.

  • Proficient In Microsoft Office: Knowledge And Proficiency In Microsoft Office Suite, Particularly Excel, Is Essential For A Business Office Associate To Handle Data Entry, Generate Reports, And Conduct Financial Analysis.

  • Organizational Skills: As A Business Office Associate, One Must Be Highly Organized And Detail-Oriented To Handle Multiple Tasks Such As Processing Payments, Maintaining Records, And Managing Customer Accounts.

  • Customer Service Experience: Carmax Values Providing Exceptional Customer Service, And A Business Office Associate Should Have Prior Experience In A Customer-Facing Role To Ensure An Excellent Customer Experience.

  • Accounting And Finance Knowledge: A Strong Understanding Of Basic Accounting Principles And Financial Processes Is Necessary For A Business Office Associate To Handle Daily Financial Transactions And Ensure Accuracy In Financial Reporting.

Required Skills
  • Data Entry

  • Time Management

  • Microsoft Office

  • Multitasking

  • Inventory Control

  • customer service

  • Organization

  • Problem-Solving

  • Phone Etiquette

  • File Management

  • Document Processing

  • Administrative Tasks

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Office Associate in San Francisco, CA, USA is between $45,000 to $60,000 per year. However, this can vary depending on the specific company, their size, and the candidate's level of experience and qualifications. Some companies may offer higher salaries or additional benefits to attract top talent. Factors such as cost of living and demand for the position in the area may also affect the salary range.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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