CarMax

Business Office Associate

CarMax

Fresno, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to CarMax, where we believe in providing exceptional customer service and creating a positive workplace culture. We are currently seeking a dedicated and detail-oriented Business Office Associate to join our team. As a Business Office Associate, you will play a crucial role in ensuring the smooth and efficient operations of our business office. We are looking for individuals who are passionate about providing excellent support to our customers and are driven to excel in a fast-paced environment. If you have excellent organizational skills, a strong attention to detail, and a passion for teamwork, we want to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide exceptional customer service by addressing inquiries and concerns promptly and effectively.
  3. Maintain a positive and welcoming atmosphere in the business office.
  4. Handle all administrative tasks including filing, data entry, and document preparation.
  5. Assist with processing sales and financing paperwork accurately and efficiently.
  6. Work closely with sales and finance teams to ensure timely completion of transactions.
  7. Communicate effectively with customers, colleagues, and management to ensure smooth operations.
  8. Maintain confidentiality of sensitive information and handle it with utmost care and professionalism.
  9. Ensure accuracy and completeness of all paperwork and documentation.
  10. Follow company policies and procedures to ensure compliance with regulations and standards.
  11. Actively participate in team meetings and contribute ideas to improve processes and procedures.
  12. Provide support to other departments as needed.
  13. Maintain a clean and organized work area.
  14. Continuously strive to improve customer satisfaction and exceed expectations.
  15. Uphold and promote a positive workplace culture and work collaboratively with team members.
Where is this job?
This job is located at Fresno, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Business Office Associate At Carmax Must Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues. They Should Also Be Able To Handle Customer Complaints And Inquiries Professionally.

  • Strong Organizational Abilities: The Role Of A Business Office Associate Involves Managing And Maintaining Various Office Records, Data, And Documents. The Ideal Candidate Should Be Highly Organized And Able To Multitask Efficiently.

  • Proficiency In Computer Applications: As A Business Office Associate, One Will Be Required To Use Various Computer Software Programs, Such As Microsoft Office And Accounting Software. Therefore, Candidates Must Possess Strong Computer Skills And Be Familiar With Different Applications.

  • Attention To Detail: A Business Office Associate Must Be Meticulous And Have A Keen Eye For Detail To Ensure That All Paperwork And Transactions Are Accurate. They Must Also Have The Ability To Spot Errors And Discrepancies And Quickly Address Them.

  • Customer Service Orientation: Carmax Is Known For Its Exceptional Customer Service, And A Business Office Associate Plays A Vital Role In Maintaining This Reputation. Candidates Should Possess A Customer-Centric Mindset And Be Able To Go Above And Beyond To Ensure Customer Satisfaction.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Record keeping

  • Computer proficiency

  • Office Administration

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Office Associate in Fresno, CA, USA is $34,000 - $47,000 per year. This range may vary depending on factors such as experience, education, and specific job duties.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started