Business Office Associate

Welcome to CarMax, the nation's leading used car retailer. We are seeking a motivated and detail-oriented Business Office Associate to join our team in providing exceptional customer service and support. As a Business Office Associate, you will play a crucial role in the success of our business by ensuring all administrative and financial tasks are completed accurately and efficiently. From processing paperwork to assisting customers with financing options, no two days will be the same in this dynamic and fast-paced role. If you have a passion for customer service and a strong attention to detail, we want to hear from you. Join our team and be a part of a company that values teamwork, integrity, and continuous growth.

1. Process paperwork: The Business Office Associate will be responsible for processing all paperwork related to sales, financing, and administrative tasks. This includes accurately inputting data, organizing documents, and maintaining records.
2. Provide exceptional customer service: The successful candidate will have a strong focus on providing excellent customer service to all CarMax customers. This includes answering questions, addressing concerns, and resolving any issues in a timely and professional manner.
3. Assist with financing options: The Business Office Associate will play a key role in assisting customers with financing options. This may include explaining financing terms, completing credit applications, and coordinating with financial institutions.
4. Ensure accuracy and efficiency: Accuracy and efficiency are crucial in this role. The Business Office Associate will be responsible for ensuring all paperwork and financial transactions are completed accurately and in a timely manner.
5. Maintain inventory and supplies: The successful candidate will be responsible for maintaining inventory and supplies, such as office materials and forms. This includes keeping track of inventory levels and ordering supplies as needed.
6. Collaborate with team members: The Business Office Associate will work closely with other team members to ensure a smooth and efficient operation of the business office. This may include collaborating on tasks, sharing information, and providing assistance when needed.
7. Uphold company values: As a representative of CarMax, the Business Office Associate will be expected to uphold the company's values of teamwork, integrity, and continuous growth in all aspects of their work.
8. Stay updated on industry trends: It is important for the Business Office Associate to stay updated on industry trends, company policies, and procedures to provide the best possible service to customers.
9. Adhere to company policies and procedures: The successful candidate will be expected to adhere to all company policies and procedures, including those related to customer service, privacy, and financial transactions.
10. Continuously improve processes: CarMax is committed to continuous improvement, and the Business Office Associate will be expected to contribute to this by identifying opportunities to improve

According to JobzMall, the average salary range for a Business Office Associate in Ontario, CA, USA is $30,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the associate is working in. It is important to note that this salary range is an estimate and may not reflect the exact salary for all Business Office Associates in Ontario, CA.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.