CarMax

Business Office Associate

CarMax

Inglewood, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a challenging and rewarding career in the business world? Do you have a passion for providing exceptional customer service? Look no further! CarMax is seeking a highly motivated and driven individual to join our team as a Business Office Associate. As a Business Office Associate, you will play a crucial role in the daily operations of our business office, ensuring efficiency and accuracy in all transactions. We are looking for someone with strong organizational skills, attention to detail, and a customer-centric mindset. If you thrive in a fast-paced environment and are ready to take on new challenges, we want to hear from you!

  1. Process financial transactions: The Business Office Associate will be responsible for accurately processing financial transactions such as payments, refunds, and loan documents.
  2. Provide exceptional customer service: The primary responsibility of the Business Office Associate is to ensure that all customers receive exceptional service by addressing their inquiries and concerns in a timely and professional manner.
  3. Maintain office efficiency: The Business Office Associate will be responsible for maintaining the efficiency of the office by managing paperwork, organizing files, and ensuring that all office equipment is functioning properly.
  4. Assist with inventory management: The Business Office Associate will work closely with the inventory team to ensure that all vehicle titles and paperwork are accurately completed and recorded.
  5. Collaborate with other departments: The Business Office Associate will collaborate with various departments such as sales, finance, and service to ensure a seamless customer experience.
  6. Stay updated on company policies and procedures: It is the responsibility of the Business Office Associate to remain updated on all company policies and procedures to ensure compliance and consistency in all transactions.
  7. Handle cash and electronic payments: The Business Office Associate will be responsible for handling and reconciling cash and electronic payments on a daily basis.
  8. Conduct financial audits: The Business Office Associate will conduct periodic audits to ensure accuracy and compliance with company policies and procedures.
  9. Train and mentor new team members: The Business Office Associate will assist in training and mentoring new team members to ensure they are equipped with the necessary skills to perform their duties effectively.
  10. Provide administrative support: The Business Office Associate may also be responsible for providing administrative support to the office, such as answering phone calls, scheduling appointments, and managing calendars.
Where is this job?
This job is located at Inglewood, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Business Office Associate At Carmax Must Possess Exceptional Communication Skills, Both Verbal And Written, To Effectively Communicate With Customers, Colleagues, And Management.

  • Proficiency In Computer Software: The Job Requires Proficiency In Various Computer Software Programs Such As Microsoft Office, Customer Relationship Management (Crm) Systems, And Accounting Software To Perform Daily Tasks Efficiently.

  • Strong Organizational Skills: A Successful Business Office Associate Must Be Highly Organized To Manage Multiple Tasks, Prioritize Responsibilities, And Maintain Accurate Records.

  • Attention To Detail: The Role Requires A Keen Eye For Detail To Ensure Accuracy In Processing Paperwork, Reconciling Accounts, And Completing Financial Transactions.

  • Customer Service Orientation: Carmax Values Providing Exceptional Customer Service, And A Business Office Associate Must Have A Customer-Centric Mindset, Including The Ability To Handle Difficult Situations With Tact And Professionalism.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Sales Support

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Office Associate in Inglewood, CA, USA is $33,000 to $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the associate is working in.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeAugust 19th, 2025
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About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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