CarMax

Business Office Associate

CarMax

Burbank, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? CarMax is seeking a Business Office Associate to join our team. As a Business Office Associate, you will play a crucial role in ensuring the smooth operation of our business office and providing support to our customers. This is an exciting opportunity for someone who is organized, customer-focused, and enjoys working as part of a team. Join us and be a part of our mission to revolutionize the way people buy cars!

  1. Maintain a high level of attention to detail in all tasks, such as processing paperwork and completing financial transactions accurately.
  2. Provide exceptional customer service to all clients, both in person and over the phone, by addressing inquiries, resolving issues, and ensuring a positive car buying experience.
  3. Work efficiently in a fast-paced, dynamic environment, while effectively managing multiple tasks and priorities.
  4. Collaborate with team members to ensure the smooth operation of the business office and support the overall success of the company.
  5. Utilize strong organizational skills to maintain accurate and up-to-date records, including processing and filing paperwork, maintaining databases, and completing reports.
  6. Follow all company policies and procedures to ensure compliance and maintain a high level of professionalism.
  7. Demonstrate a strong understanding of the company's products and services to effectively communicate with customers and provide accurate information.
  8. Continuously seek opportunities to improve processes and procedures in order to enhance the customer experience and increase efficiency.
  9. Participate in training and development opportunities to maintain and improve job knowledge and skills.
  10. Embrace the company's mission and values, and actively contribute to a positive and supportive work environment.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite: A Business Office Associate At Carmax Should Have A Strong Understanding Of Microsoft Excel, Word, And Powerpoint To Effectively Create And Maintain Documents, Spreadsheets, And Presentations.

  • Knowledge Of Accounting Principles: As A Business Office Associate, One Will Be Responsible For Processing Financial Transactions And Maintaining Accurate Records. Having A Basic Understanding Of Accounting Principles Is Essential For This Role.

  • Excellent Communication Skills: The Ability To Communicate Clearly And Effectively Is Crucial For A Business Office Associate. This Role Requires Interacting With Customers, Vendors, And Other Team Members On A Daily Basis.

  • Attention To Detail: A Business Office Associate Must Have A Keen Eye For Detail To Accurately Process And Organize Paperwork, Invoices, And Financial Records.

  • Customer Service Experience: Carmax Values Exceptional Customer Service, And A Business Office Associate Should Have Previous Experience In A Customer-Facing Role. This Includes Being Able To Handle Customer Inquiries And Concerns Professionally And Efficiently.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • Filing

  • Attention to detail

  • Problem Solving

  • customer service

  • Office Administration

  • Teamwork

  • Organization

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Business Office Associate in Burbank, CA, USA is between $35,000 and $55,000 per year. This may vary depending on factors such as education, experience, and specific job responsibilities. Additionally, the salary may also be influenced by the company's size and industry.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeJune 21st, 2025
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About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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