
Business Office Associate
Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? CarMax is seeking a Business Office Associate to join our team. As a Business Office Associate, you will play a crucial role in ensuring the smooth operation of our business office and providing support to our customers. This is an exciting opportunity for someone who is organized, customer-focused, and enjoys working as part of a team. Join us and be a part of our mission to revolutionize the way people buy cars!
- Maintain a high level of attention to detail in all tasks, such as processing paperwork and completing financial transactions accurately.
- Provide exceptional customer service to all clients, both in person and over the phone, by addressing inquiries, resolving issues, and ensuring a positive car buying experience.
- Work efficiently in a fast-paced, dynamic environment, while effectively managing multiple tasks and priorities.
- Collaborate with team members to ensure the smooth operation of the business office and support the overall success of the company.
- Utilize strong organizational skills to maintain accurate and up-to-date records, including processing and filing paperwork, maintaining databases, and completing reports.
- Follow all company policies and procedures to ensure compliance and maintain a high level of professionalism.
- Demonstrate a strong understanding of the company's products and services to effectively communicate with customers and provide accurate information.
- Continuously seek opportunities to improve processes and procedures in order to enhance the customer experience and increase efficiency.
- Participate in training and development opportunities to maintain and improve job knowledge and skills.
- Embrace the company's mission and values, and actively contribute to a positive and supportive work environment.
Proficiency In Microsoft Office Suite: A Business Office Associate At Carmax Should Have A Strong Understanding Of Microsoft Excel, Word, And Powerpoint To Effectively Create And Maintain Documents, Spreadsheets, And Presentations.
Knowledge Of Accounting Principles: As A Business Office Associate, One Will Be Responsible For Processing Financial Transactions And Maintaining Accurate Records. Having A Basic Understanding Of Accounting Principles Is Essential For This Role.
Excellent Communication Skills: The Ability To Communicate Clearly And Effectively Is Crucial For A Business Office Associate. This Role Requires Interacting With Customers, Vendors, And Other Team Members On A Daily Basis.
Attention To Detail: A Business Office Associate Must Have A Keen Eye For Detail To Accurately Process And Organize Paperwork, Invoices, And Financial Records.
Customer Service Experience: Carmax Values Exceptional Customer Service, And A Business Office Associate Should Have Previous Experience In A Customer-Facing Role. This Includes Being Able To Handle Customer Inquiries And Concerns Professionally And Efficiently.
Data Entry
Communication
Time Management
Microsoft Office
Filing
Attention to detail
Problem Solving
customer service
Office Administration
Teamwork
Organization
Multi-tasking
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Critical thinking
Teamwork
Adaptability
Empathy
According to JobzMall, the average salary range for a Business Office Associate in Burbank, CA, USA is between $35,000 and $55,000 per year. This may vary depending on factors such as education, experience, and specific job responsibilities. Additionally, the salary may also be influenced by the company's size and industry.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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