Auto Parts Associate
Welcome to CarMax, the nation's largest retailer of used cars! We are looking for a dedicated Auto Parts Associate to join our team and help us provide exceptional service to our customers. As an Auto Parts Associate, you will play a crucial role in ensuring our inventory of parts is accurate, organized, and readily available to our technicians and customers. If you have a passion for cars and a strong attention to detail, we want to hear from you! Join our team and let's drive towards success together.
- Ensure accurate inventory management of auto parts by conducting regular counts and reconciling with system data.
- Organize and maintain the auto parts department, including shelving and labeling of parts for easy access and retrieval.
- Assist customers in finding and selecting the right auto parts for their needs.
- Process parts orders and returns accurately and in a timely manner.
- Collaborate with the service department to ensure efficient and timely delivery of parts to technicians.
- Communicate effectively with customers to provide excellent service and address any questions or concerns they may have.
- Keep up-to-date with industry trends and changes in auto parts to provide knowledgeable and helpful recommendations to customers.
- Maintain a clean and organized work environment to ensure a positive shopping experience for customers.
- Adhere to safety procedures and guidelines when handling and storing auto parts.
- Continuously strive to improve processes and procedures to increase efficiency and customer satisfaction.
- Assist with other duties as assigned by the Parts Manager or other team members to support the overall success of the department and store.
Knowledge Of Automotive Parts And Systems: An Auto Parts Associate At Carmax Should Have A Comprehensive Understanding Of Various Automotive Parts And Their Functions. This Includes Knowledge Of Engines, Transmissions, Brakes, Suspension, And Other Major Systems.
Customer Service Skills: As A Customer-Facing Role, An Auto Parts Associate Should Have Excellent Customer Service Skills. This Includes The Ability To Communicate Effectively, Provide Product Recommendations, And Handle Customer Inquiries And Complaints.
Inventory Management: Carmax Deals With A Wide Range Of Automotive Parts, And An Auto Parts Associate Should Have Experience In Inventory Management. This Includes Tracking Stock Levels, Ordering New Parts, And Maintaining Accurate Records Of All Parts.
Technical Aptitude: While Not Required, Having A Technical Background Or Aptitude Is Beneficial For An Auto Parts Associate At Carmax. This Can Include Knowledge Of Automotive Repair And Maintenance, As Well As Experience Using Computer Systems And Tools To Access Parts Information.
Teamwork And Adaptability: At Carmax, An Auto Parts Associate Will Work Closely With Other Team Members, Including Technicians And Sales Associates. Therefore, The Ability To Work Well In A Team And Adapt To Changing Situations Is Crucial For Success In This Role.
Inventory Management
Communication
Sales
Time Management
Product knowledge
Multitasking
customer service
Automotive knowledge
Teamwork
Organization
Detail-oriented
Problem-Solving
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Parts Associate in Katy, TX, USA is $30,000-$40,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company hiring.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.
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