Auto Parts Associate
Welcome to CarMax, where we strive to provide our customers with the best selection and service for all their automotive needs. As an Auto Parts Associate, you will play a crucial role in ensuring our customers have access to the high-quality, reliable parts they need to keep their vehicles running smoothly. We are looking for individuals who are knowledgeable about auto parts, have a passion for customer service, and are dedicated to delivering top-notch results. If you have a strong attention to detail and enjoy working in a fast-paced, team-oriented environment, we want to hear from you!
- Greet and assist customers in a friendly and professional manner as they enter the store.
- Use strong knowledge of auto parts to help customers find the exact parts they need for their vehicles.
- Provide accurate and detailed information about parts, including pricing and availability.
- Process customer orders and handle payments accurately and efficiently.
- Maintain a clean and organized store environment to ensure a positive shopping experience for customers.
- Collaborate with team members to ensure all customer needs are met and tasks are completed in a timely manner.
- Continuously expand knowledge of auto parts through training and staying updated on industry trends.
- Handle customer inquiries and complaints with patience, empathy, and professionalism.
- Ensure all parts are properly stocked and labeled on shelves.
- Contribute to a positive and productive work environment by promoting teamwork and open communication.
Knowledge Of Auto Parts: A Thorough Understanding Of Various Auto Parts And Their Functions Is Essential For An Auto Parts Associate At Carmax. This Includes Knowledge Of Different Makes And Models Of Vehicles, As Well As The Ability To Identify And Recommend The Right Parts For Specific Vehicles.
Customer Service Skills: As An Auto Parts Associate, You Will Be Interacting With Customers On A Daily Basis. Strong Customer Service Skills, Including Excellent Communication And Problem-Solving Abilities, Are Necessary To Ensure A Positive Customer Experience.
Organizational Skills: In A Fast-Paced Environment Like Carmax, It Is Crucial To Have Excellent Organizational Skills. This Includes Maintaining Inventory Levels, Tracking Orders, And Keeping The Parts Department Clean And Organized.
Computer Proficiency: Carmax Uses Various Computer Systems To Manage Inventory And Process Orders. Therefore, Proficiency In Using Computers Is Essential For An Auto Parts Associate, Including The Ability To Quickly Learn And Adapt To New Software.
Team Player: As A Member Of The Carmax Team, An Auto Parts Associate Must Be Able To Work Well With Others And Contribute To A Positive Work Environment. This Includes Collaborating With Other Associates, Assisting With Tasks Outside Of The Parts Department, And Being Willing To Help Out Wherever Needed.
Communication Skills
Inventory Management
Time Management
Product knowledge
Attention to detail
Organizational Skills
customer service
Computer proficiency
Automotive knowledge
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Parts Associate in Austin, TX, USA is $24,000 - $36,000 per year. This can vary based on the specific company, experience level, and skills of the individual. Some factors that can influence salary include job responsibilities, performance, and bonuses or incentives offered by the employer. Additionally, location and cost of living in the area can also impact salary range.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.
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