
Auto Parts Associate
At CarMax, we pride ourselves on providing top-quality auto parts and exceptional customer service to our valued clients. As an Auto Parts Associate, you will play a crucial role in ensuring that our customers have access to the necessary parts to keep their vehicles running smoothly. We are looking for a driven and knowledgeable individual to join our team and assist with all aspects of our parts department. If you have a passion for automobiles and a desire to provide exceptional service, then we want to hear from you!
- Assist customers in finding and purchasing the correct auto parts for their vehicles.
- Maintain a thorough knowledge of all available auto parts and their compatibility with various makes and models of vehicles.
- Process and fulfill customer orders in a timely and efficient manner.
- Collaborate with other team members to ensure the parts department is well-stocked and organized.
- Keep accurate records of all transactions and inventory levels.
- Handle customer inquiries and concerns in a professional and courteous manner.
- Use computer systems and databases to track and manage parts inventory.
- Ensure all parts are priced accurately and in accordance with company policies.
- Utilize sales techniques to promote the sale of additional parts and services.
- Keep up-to-date with industry trends and advancements in auto parts technology.
- Follow all safety protocols and guidelines when handling and storing parts.
- Assist with receiving and stocking new inventory shipments.
- Maintain a clean and organized work environment.
- Collaborate with other departments to ensure a seamless customer experience.
- Continuously strive to provide exceptional customer service and exceed sales goals.
Knowledge Of Auto Parts: A Strong Understanding Of Different Types Of Auto Parts, Their Functions, And How They Fit Into Various Vehicles Is Essential For Success As An Auto Parts Associate At Carmax.
Customer Service Skills: As A Primary Point Of Contact For Customers, Auto Parts Associates Must Possess Excellent Customer Service Skills In Order To Provide Friendly And Efficient Service To All Customers.
Attention To Detail: Accuracy And Attention To Detail Are Crucial For This Role, As Auto Parts Associates Are Responsible For Locating And Retrieving Specific Auto Parts For Customers And Ensuring The Correct Parts Are Ordered And Delivered.
Inventory Management: Auto Parts Associates Must Be Able To Effectively Manage Inventory Levels And Maintain Accurate Records Of Stock Levels, As Well As Ordering And Restocking Parts As Needed.
Technical Aptitude: While Not Required, Having Some Technical Knowledge Or Experience With Vehicles Can Be Beneficial In This Role, As It Can Help With Identifying And Locating Specific Parts And Understanding Customer Needs.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Automotive knowledge
Teamwork
Computer skills
Organization
Sales skills
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Parts Associate in Inglewood, CA, USA is $30,000 to $40,000 per year. However, this can vary depending on factors such as the specific employer, experience level, and location. Some auto parts associates may also receive bonuses or commission based on sales performance.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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