Auction Services Associate

Are you a driven and customer-oriented individual looking for a dynamic and fast-paced work environment? Look no further than CarMax, where we are currently seeking a motivated Auction Services Associate to join our team. As an Auction Services Associate, you will play a crucial role in our auction operations, ensuring a seamless and efficient process for our customers. With opportunities for growth and a supportive team environment, CarMax is the perfect place to kickstart your career in the automotive industry. Join us and be a part of our mission to provide an exceptional car buying experience for our customers. To excel in this role, we are seeking individuals who possess strong attention to detail, excellent communication skills, and a passion for delivering top-notch customer service. If this sounds like you, we encourage you to apply for this exciting opportunity at CarMax.

1. Facilitate smooth and efficient auction operations by performing various tasks such as vehicle check-in, lot organization, and documentation.
2. Provide exceptional customer service to auction participants by addressing inquiries, resolving issues, and ensuring a positive experience.
3. Maintain accurate and detailed records of auction transactions and vehicle information.
4. Collaborate with team members to ensure auction activities are carried out in a timely manner and meet company standards.
5. Communicate effectively with internal and external stakeholders to coordinate auction logistics and resolve any issues.
6. Adhere to company policies and procedures to ensure compliance and safety.
7. Continuously strive to improve auction processes and procedures to enhance customer experience and increase efficiency.
8. Monitor and report on auction performance and provide recommendations for improvement.
9. Assist with training and mentoring new team members to ensure they are equipped with the necessary skills and knowledge to excel in their role.
10. Maintain a clean and organized work environment to promote a professional and welcoming atmosphere for customers.
11. Display a positive attitude and willingness to learn and adapt to changing business needs.
12. Act as a brand ambassador for CarMax by promoting company values and delivering exceptional service to customers.

According to JobzMall, the average salary range for a Auction Services Associate in Murrieta, CA, USA is $53,000 - $60,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or organization the associate is working for. Additionally, location can also play a role in determining salary, with larger cities typically offering higher salaries.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.