Appraisal Specialist

Welcome to CarMax, where we strive to provide our customers with the best car buying experience possible. As an Appraisal Specialist, you will play a crucial role in our mission by accurately and efficiently assessing the value of vehicles brought to our stores for trade-in or sale. We are seeking a detail-oriented individual with excellent customer service skills to join our team. If you are passionate about the automotive industry and have a knack for appraising vehicles, we want to hear from you!

1. Accurately appraise vehicles brought to our store for trade-in or sale.
2. Utilize knowledge of current market trends and pricing to determine the value of vehicles.
3. Conduct thorough inspections of vehicles, including test drives and visual assessments.
4. Document and record all appraisal information in a timely and organized manner.
5. Communicate appraisal results to customers in a clear and professional manner.
6. Provide exceptional customer service to all customers, ensuring a positive and memorable experience.
7. Collaborate with sales and finance teams to ensure smooth and efficient trade-in or sale processes.
8. Maintain a clean and organized workspace and adhere to all safety protocols.
9. Continuously stay updated on new vehicle models, features, and pricing trends.
10. Identify and report any potential issues or concerns with vehicles during the appraisal process.
11. Meet and exceed individual and team appraisal goals and performance metrics.
12. Participate in ongoing training and development to improve appraisal skills and knowledge.
13. Assist with other tasks and duties as needed to support the overall operations of the store.

According to JobzMall, the average salary range for a Appraisal Specialist in Palm Desert, CA, USA is $45,000 - $65,000 per year. This may vary depending on the specific job duties, experience level, and company size. Some Appraisal Specialists may also receive bonuses or commissions based on their performance.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.