Appraisal Specialist

Welcome to CarMax, where we believe that a successful career starts with a company that values its employees and fosters growth and development. We are currently seeking a highly motivated and skilled Appraisal Specialist to join our team and help us continue to deliver exceptional customer experiences. As an Appraisal Specialist at CarMax, you will play a critical role in accurately and efficiently appraising vehicles for purchase, ensuring that our customers receive fair and competitive offers. This position requires strong attention to detail, excellent communication skills, and a passion for providing top-notch customer service. If you have a love for cars and a knack for accurately assessing their value, we want to hear from you!

1. Accurately appraise vehicles for purchase using established guidelines and procedures.
2. Communicate effectively with customers to explain appraisal process and offer competitive purchase offers.
3. Maintain a high level of customer service by addressing any questions or concerns regarding appraisals.
4. Collaborate with team members to ensure consistent and efficient appraisal processes.
5. Stay updated on market trends and changes in vehicle values to ensure fair and accurate appraisals.
6. Maintain thorough documentation of appraisals and vehicle information.
7. Uphold company values and standards in all interactions with customers and team members.
8. Operate various appraisal tools and technology to assist in the appraisal process.
9. Identify opportunities for process improvement and suggest solutions to management.
10. Adhere to company policies and procedures regarding appraisals and vehicle purchasing.
11. Continuously strive for customer satisfaction and provide exceptional customer experiences.
12. Assist in other areas of the dealership as needed, such as customer service or vehicle inventory management.
13. Attend training and development sessions to enhance skills and knowledge related to appraisals and customer service.
14. Maintain a clean and organized work environment.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Appraisal Specialist in Inglewood, CA, USA is $49,000 - $66,000 per year. This range can vary depending on the specific job responsibilities, experience level, and education of the individual. Factors such as the size and type of the company, geographic location, and industry can also impact salary.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.