Are you passionate about helping customers find their perfect vehicle? Do you have a keen eye for detail and a knack for analyzing data? If so, we have the perfect opportunity for you! CarMax is currently seeking a highly motivated Appraisal Specialist to join our team. As an Appraisal Specialist, you will play a crucial role in determining the value of vehicles brought in for trade-ins or appraisal requests. We are looking for individuals who possess a strong understanding of the automotive industry, exceptional communication skills, and a dedication to providing top-notch customer service. If you have a passion for cars and a desire to excel in a fast-paced environment, we want to hear from you!
- Conduct thorough appraisals of vehicles brought in for trade-ins or appraisal requests.
- Utilize knowledge of the automotive industry to accurately determine the value of each vehicle.
- Analyze data and utilize market trends to determine fair market value for each vehicle.
- Communicate effectively with customers, explaining the appraisal process and any factors that may impact the value of their vehicle.
- Provide exceptional customer service, ensuring a positive experience for all customers.
- Collaborate with other team members and departments to ensure timely and accurate appraisals.
- Maintain accurate records of all appraisals and related documentation.
- Keep up-to-date with industry trends and changes in vehicle values.
- Assist with inventory management by identifying and recommending vehicles for purchase.
- Continuously strive to meet or exceed performance goals and targets.
- Adhere to all company policies and procedures.
- Uphold the company's commitment to providing an exceptional customer experience.
- Act as a brand ambassador for CarMax, promoting the company's values and mission.
- Continuously seek opportunities for self-improvement and development within the role.
- Maintain a positive and professional attitude at all times.
Excellent Communication And Negotiation Skills.
Bachelor's Degree In Business, Finance, Or Related Field.
Minimum Of 2 Years Of Experience In Automotive Appraisal Or Related Field.
Strong Understanding Of Vehicle Valuation Methodologies And Industry Trends.
Proficiency In Using Appraisal Software And Tools, Such As Kelley Blue Book And Nada.
Data Analysis
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
Negotiation
customer service
Critical Thinking
Organization
Problem-Solving
Financial
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Appraisal Specialist in Albuquerque, NM, USA is $45,000 - $60,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Some Appraisal Specialists may earn more depending on their expertise and job performance.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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