Appraisal Specialist

Are you a detail-oriented individual with a passion for evaluating and assessing vehicle values? Do you thrive in a fast-paced, customer-focused environment? If so, CarMax is seeking an Appraisal Specialist to join our team! As an Appraisal Specialist, you will play a crucial role in our buying process by accurately appraising vehicles and providing exceptional customer service. We are looking for candidates who have a strong knowledge of vehicle values, excellent communication skills, and a customer-centric mindset. If you are ready to take the next step in your career and join a company that values your skills and dedication, apply now!

1. Accurately appraise vehicles: The Appraisal Specialist will be responsible for evaluating and assessing the value of vehicles brought in by customers and accurately determining their worth based on various factors such as condition, mileage, and market trends.
2. Provide exceptional customer service: The Appraisal Specialist will be the first point of contact for customers looking to sell their vehicles and must provide exceptional customer service by being friendly, professional, and knowledgeable.
3. Maintain a strong knowledge of vehicle values: The Appraisal Specialist must stay up-to-date on current market trends and have a strong understanding of vehicle values in order to accurately appraise vehicles.
4. Thrive in a fast-paced environment: The Appraisal Specialist will work in a fast-paced environment and must be able to handle multiple appraisals and customer interactions efficiently and effectively.
5. Communicate effectively: The Appraisal Specialist must have excellent communication skills to effectively communicate vehicle values to customers and negotiate when necessary.
6. Uphold company values: The Appraisal Specialist must embody the company's customer-centric mindset and uphold its values of honesty, integrity, and transparency in all interactions with customers.
7. Collaborate with team members: The Appraisal Specialist will work closely with other team members, including sales associates and managers, to ensure a smooth buying process for customers.
8. Meet performance targets: The Appraisal Specialist will be responsible for meeting performance targets set by the company, such as appraising a certain number of vehicles per day and maintaining a high level of customer satisfaction.
9. Adhere to company policies and procedures: The Appraisal Specialist must follow all company policies and procedures, including safety protocols, to ensure a safe and efficient work environment.
10. Continuously improve skills and knowledge: The Appraisal Specialist should be open to learning and continuously improving their skills and knowledge of vehicle values and customer service techniques to provide the best experience for customers.

According to JobzMall, the average salary range for a Appraisal Specialist in Fresno, CA, USA is $44,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some Appraisal Specialists may earn more or less than this range. It is best to research the specific job market and company to get a more accurate salary estimate.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.