Responsibilities of a Workers Compensation Case Manager

As a Workers Compensation Case Manager, you are responsible for managing workers’ compensation claims for injured workers. Your duties include overseeing the medical treatment, monitoring the progress of the injured worker’s recovery, negotiating settlements, keeping records, and communicating with the employer, insurance company, and the injured worker.

You must have a thorough understanding of workers’ compensation laws and regulations in order to manage claims effectively. You must also be able to assess the medical information related to the injury, analyze the impact of the injury on the employee’s work, and assess the chances of successful recovery and return to work.

In addition, you must be able to coordinate the care of the injured worker by working with doctors, physical therapists, and other medical professionals. You must also have the ability to negotiate settlements with the insurance company.

You must also be able to handle a high-volume of cases and manage all aspects of the case management process from start to finish. You must be organized, have excellent customer service skills, and be able to work well under pressure.