Receptionist Career Guide: 2025 Edition

Education Required to Become a Receptionist

In order to become a successful Receptionist, it is important to have the right educational background.

A high school diploma is usually the minimum educational requirement for this position. However, many employers prefer to hire receptionists who have completed some college-level courses or have some type of postsecondary education.

In some cases, employers may require a degree in an administrative field such as office management, business administration, or communications. For those pursuing a higher level of education, a bachelor's degree in a related field may be necessary.

Many employers prefer to hire receptionists who have taken courses in customer service, communication, and computer applications. Receptionists should also possess strong organizational, problem-solving, and multitasking skills.

Taking a course in office management or business administration can help build these skills.

In addition to formal education, many employers look for receptionists with previous experience in an office setting. Employers may also look for receptionists who are familiar with a specific software program or telephone system.

Taking a course in a related field or gaining experience in a similar role can be beneficial when applying for a receptionist job.

Overall, a successful receptionist should have a high school diploma and some postsecondary education or training.

Gaining experience in an office setting or taking courses in a related field can help make a candidate stand out from the competition.

Frequently asked questions

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