Responsibilities of an Employee Relations Officer (ERO)

As an Employee Relations Officer, you will have a wide range of responsibilities that focus on ensuring a positive and productive workplace. Your responsibilities will include:

1. Developing and implementing effective policies and procedures that promote a positive work environment and ensure compliance with relevant laws and regulations.

2. Overseeing employee grievances, handling disciplinary issues and complaints, and resolving disputes.

3. Conducting investigations into employee matters, including labor relations issues, and providing recommendations for resolution.

4. Monitoring employee satisfaction and morale, and implementing initiatives to improve engagement.

5. Developing and maintaining strong relationships with employees, management, and labor unions.

6. Developing and delivering employee training programs on topics such as harassment, discrimination, and corporate policies.

7. Assisting with the recruitment, onboarding, and orientation of new employees.

8. Preparing various documents, reports, and presentations relating to employee relations matters.

9. Advising on labor laws and regulations and providing guidance to management on compliance.

10. Staying up-to-date on changes in labor laws and ensuring the organization is compliant.