Capital One

Unit Manager, Commercial Client Operations

Capital One

Calabarzon, Philippines
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a dynamic leader with a passion for driving business success? Look no further! Capital One is seeking a highly motivated and experienced Unit Manager to join our Commercial Client Operations team. As a key player in our organization, you will be responsible for overseeing the daily operations of our commercial clients, ensuring efficient and effective delivery of services. We are looking for a talented individual with a strong understanding of the financial industry and a proven track record of managing teams to success. If you thrive in a fast-paced, collaborative environment and have a drive for excellence, this could be the perfect opportunity for you. Join us in shaping the future of financial services at Capital One!"

  1. Oversee and manage the daily operations of commercial clients within the organization.
  2. Ensure efficient and effective delivery of services to clients.
  3. Lead and motivate a team of employees to achieve business goals and objectives.
  4. Develop and implement strategies to drive business success and growth.
  5. Monitor and analyze key performance metrics to identify areas for improvement and implement necessary changes.
  6. Collaborate with other departments and teams to ensure seamless delivery of services to clients.
  7. Stay up-to-date with industry trends and developments to make informed decisions and recommendations.
  8. Train and develop team members to enhance their skills and knowledge.
  9. Manage and allocate resources effectively to meet client needs and expectations.
  10. Ensure compliance with all company policies, procedures, and regulations.
  11. Foster a positive and collaborative work environment.
  12. Build and maintain strong relationships with clients to ensure satisfaction and retention.
  13. Communicate regularly with senior management to provide updates and progress reports.
  14. Identify and resolve any operational issues or challenges that may arise.
  15. Continuously evaluate and improve processes and procedures to drive efficiency and effectiveness.
Where is this job?
This job is located at Calabarzon, Philippines
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Project Management And Leadership Roles Within A Commercial Banking Or Financial Services Organization.

  • Strong Understanding Of Commercial Banking Products And Services, Including Lending, Cash Management, And Trade Finance.

  • Demonstrated Success In Developing And Implementing Operational Strategies To Improve Efficiency And Drive Business Results.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders At All Levels.

Required Skills
  • Process Improvement

  • Communication Skills

  • Project Planning

  • Data Analysis

  • Time Management

  • Team Management

  • Budget management

  • Leadership

  • Conflict Resolution

  • Risk assessment

  • Client Relations

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Unit Manager, Commercial Client Operations in Calabarzon, Philippines is between PHP 35,000 to PHP 45,000 per month. However, this may vary depending on factors such as the specific industry, the size and type of company, and the candidate's level of experience and qualifications. It is recommended to research the specific company and industry to get a better understanding of the salary range for this position.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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