
Unit Manager
As a Unit Manager at Capital One, you will lead a dynamic team of front line associates who are the face of Capital One for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within Capital One. Accountable for achieving business goals for a team of up to 25 associates within unit. Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics. Prepare and deliver monthly performance reviews for direct reports. Manage business level metrics (pen rates, occupancy) to high efficiency standards. Share in the accountability for a business level function team (Logistics, quality, innovation, morale). Motivate and develop associates and help them achieve their career aspirations. Execute flawless management of projects assigned to unit.
At least 2 years of experience in People Management
Lean, Six Sigma certification
Auto Finance experience
People management
Process Management
Administrative skills
Effective Time Management
Process Improvement
Communication Skills
Adaptability
Problem-Solving
Attention to detail and accuracy
Multi-tasking
Team Player Attitude
Driven for excellence
According to JobzMall, the average salary range for a Unit Manager in Capital One Plano Building 1, 7933 Preston Rd, Plano, TX 75024, USA is $70,000-$90,000 per year. Salaries for unit managers in this area may vary depending on experience, level of responsibility, and other factors.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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