Capital One

Senior Relationship Manager - ATL

Capital One
Alpharetta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Hello and thank you for considering Capital One for your next career move. We are currently looking for a highly motivated and experienced Senior Relationship Manager to join our team in Atlanta. In this role, you will have the opportunity to utilize your strong interpersonal skills and financial expertise to build and maintain relationships with our valued clients. We are seeking candidates who possess a deep knowledge of the Atlanta market, a proven track record of success in relationship management, and a strong passion for delivering exceptional customer service. If you are someone who thrives in a fast-paced and dynamic environment, and are ready to take on new challenges and drive results, we would love to hear from you.

  1. Build and maintain strong relationships with clients in the Atlanta market.
  2. Utilize financial expertise to provide exceptional service and support to clients.
  3. Ensure client satisfaction and retention through effective communication and problem-solving.
  4. Act as a liaison between clients and internal teams to ensure smooth and efficient operations.
  5. Conduct market research and stay updated on industry trends and developments.
  6. Collaborate with cross-functional teams to develop and implement strategies to meet client needs and drive business growth.
  7. Monitor and analyze client performance and provide recommendations for improvement.
  8. Develop and maintain a deep understanding of the company's products and services.
  9. Participate in networking events and establish new relationships to expand the company's client base.
  10. Mentor and provide guidance to junior relationship managers.
  11. Stay updated on relevant laws, regulations, and compliance requirements.
  12. Maintain accurate and up-to-date records of client interactions and transactions.
  13. Identify opportunities for upselling and cross-selling to existing clients.
  14. Prepare and present reports to senior management regarding client performance and account activity.
  15. Continuously strive to exceed performance goals and contribute to the overall success of the company.
Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications

  • Extensive Experience In Relationship Management: A Senior Relationship Manager At Capital One Should Have At Least 5-7 Years Of Experience In Managing Client Relationships, Preferably In The Financial Services Industry. They Should Have A Proven Track Record Of Building And Maintaining Long-Term Relationships With Key Clients.

  • Strong Leadership Skills: The Ideal Candidate Should Have Excellent Leadership Skills To Effectively Manage A Team Of Relationship Managers. They Should Be Able To Provide Guidance, Motivation, And Support To Their Team To Drive Results And Achieve Targets.

  • In-Depth Knowledge Of Financial Products And Services: A Senior Relationship Manager Should Have A Thorough Understanding Of Various Financial Products And Services Offered By Capital One. They Should Be Able To Effectively Communicate The Features And Benefits Of These Products To Clients And Recommend Suitable Solutions Based On Their Needs.

  • Excellent Communication And Negotiation Skills: As A Key Point Of Contact For Clients, A Senior Relationship Manager Should Have Exceptional Communication Skills To Establish And Maintain Strong Relationships. They Should Also Possess Strong Negotiation Skills To Handle Complex Situations And Resolve Any Issues That May Arise.

  • Proven Sales And Business Development Experience: The Ideal Candidate Should Have A Strong Sales Background And A Track Record Of Achieving And Exceeding Sales Targets. They Should Also Have Experience In Identifying And Pursuing New Business Opportunities To Grow The Client Portfolio And Increase Revenue For The Company.

Required Skills

  • Financial Analysis

  • Communication

  • Market Research

  • Business Development

  • Negotiation

  • Relationship Building

  • Team Leadership

  • Problem-Solving

  • Client management

  • Sales Strategy

  • Cross-Selling

  • Account Retention

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Relationship Manager - ATL in Alpharetta, GA, USA is $80,000-$120,000 per year. This can vary depending on factors such as the specific industry, company, and level of experience.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeMay 22nd, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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