Capital One

Senior Manager - SIBC&P Operations Excellence & Well Managed

Capital One

McLean, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and experienced professional seeking a new challenge? Do you have a passion for driving operational excellence and ensuring well-managed processes? Capital One is seeking a Senior Manager for our SIBC&P Operations Excellence & Well Managed team to lead and support our operations in the financial services industry. In this role, you will have the opportunity to make a significant impact on our business by implementing strategies, processes, and systems that drive efficiency, quality, and customer satisfaction. We are looking for someone with a strong background in operations management, a keen eye for detail, and a strategic mindset. Join our dynamic team and help us continue to innovate and deliver exceptional results for our customers.

  1. Lead and manage the SIBC&P Operations Excellence & Well Managed team to ensure effective and efficient operations within the financial services industry.
  2. Develop and implement strategies, processes, and systems to drive operational excellence and ensure well-managed operations.
  3. Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
  4. Collaborate with cross-functional teams to identify and address operational challenges.
  5. Ensure compliance with industry regulations, company policies, and procedures.
  6. Provide leadership, guidance, and support to team members to ensure a high-performing and engaged team.
  7. Conduct regular performance reviews, goal setting, and development plans for team members.
  8. Identify and implement process improvements that drive efficiency, quality, and customer satisfaction.
  9. Collaborate with stakeholders to identify and prioritize business needs and develop action plans to address them.
  10. Stay updated on industry trends and best practices to continuously innovate and improve operational processes.
  11. Communicate effectively with senior management and other stakeholders to provide updates on operational performance and initiatives.
  12. Develop and manage budgets, forecasts, and financial plans for the operations team.
  13. Identify and manage risks that may impact operational performance and develop mitigation plans.
  14. Foster a culture of continuous improvement and operational excellence within the team and the organization.
  15. Represent the company and the operations team in meetings, conferences, and other events.
Where is this job?
This job is located at McLean, VA, USA
Job Qualifications
  • Extensive Experience In Operations Management: A Senior Manager In Sibc&P Operations Excellence & Well Managed Job At Capital One Should Possess A Strong Background In Operations Management, With A Minimum Of 7-10 Years Of Experience In The Field. This Includes Experience In Process Improvement, Project Management, And Strategic Planning.

  • Leadership And Team Management Skills: The Role Of A Senior Manager At Capital One Requires The Ability To Lead And Manage A Team Effectively. This Includes Providing Direction, Setting Goals, And Motivating Team Members To Achieve High Levels Of Performance. The Candidate Should Have A Proven Track Record Of Successfully Managing A Team In A Fast-Paced And Dynamic Environment.

  • Financial Acumen: As A Senior Manager In Sibc&P Operations Excellence & Well Managed, The Candidate Should Have A Deep Understanding Of Financial Management, Including Budgeting, Forecasting, And Cost Control. They Should Also Have Experience In Analyzing Financial Data And Making Strategic Decisions Based On The Results.

  • Strong Communication And Collaboration Skills: The Senior Manager Will Be Responsible For Collaborating With Various Teams And Stakeholders, Both Within And Outside The Organization. Excellent Communication Skills, Both Written And Verbal, Are Essential For Effectively Conveying Ideas, Presenting Proposals, And Building Relationships With Key Stakeholders.

  • Analytical And Problem-Solving Skills: The Senior Manager Should Have Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Complex Operational Issues. They Should Be Able To Analyze Data, Identify Trends And Patterns, And Develop Solutions To Improve Processes And Drive Efficiency. The Candidate Should Also Be Able To Think Critically And Make Data-Driven Decisions To Achieve Business Goals.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Budget management

  • Performance metrics

  • Team Leadership

  • Risk assessment

  • Stakeholder management

  • Resource allocation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager - SIBC&P Operations Excellence & Well Managed in McLean, VA, USA is between $130,000 and $175,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and location may also impact the salary range.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 11th, 2024
Apply BeforeSeptember 18th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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