Capital One

Senior Associate, Change Management

Capital One

Plano, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Capital One! We are looking for a highly motivated and experienced Senior Associate to join our Change Management team. In this role, you will play a crucial role in driving organizational change by developing and implementing strategies to support successful change management. We are seeking a dynamic individual with excellent communication and leadership skills, who is passionate about driving positive change within our organization. If you are a self-starter with a strong track record in change management and a desire to make a real impact, we want to hear from you!

  1. Develop and implement change management strategies: The Senior Associate will be responsible for developing and implementing strategies to support successful change management within the organization.
  2. Drive organizational change: The Senior Associate will play a crucial role in driving organizational change by identifying areas for improvement and developing action plans to implement necessary changes.
  3. Communicate effectively: The Senior Associate must have excellent communication skills to effectively convey the reasons for change, the expected outcomes, and the steps involved in the change process to stakeholders at all levels of the organization.
  4. Lead change initiatives: The Senior Associate must be a dynamic leader who can lead change initiatives and inspire others to embrace and support change within the organization.
  5. Collaborate with cross-functional teams: The Senior Associate will work closely with cross-functional teams to ensure alignment and coordination of change management efforts across the organization.
  6. Analyze and mitigate risks: The Senior Associate will be responsible for identifying potential risks associated with change initiatives and developing mitigation strategies to minimize their impact.
  7. Monitor and evaluate progress: The Senior Associate will track and evaluate the progress of change initiatives, identify any roadblocks, and make necessary adjustments to ensure successful implementation.
  8. Train and educate employees: The Senior Associate will develop and deliver training programs to equip employees with the skills and knowledge needed to adapt to change and support the organization's goals.
  9. Stay updated on industry trends: The Senior Associate will stay informed about industry trends and best practices in change management to continuously improve processes and approaches within the organization.
  10. Foster a positive change culture: The Senior Associate will be responsible for fostering a positive change culture within the organization by promoting the benefits of change and encouraging employees to embrace it.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships And Influence Stakeholders At All Levels Of The Organization.

  • Minimum Of 5-7 Years Of Experience In Change Management Or Related Field, Preferably In A Financial Services Or Technology Industry.

  • Proven Track Record Of Successfully Leading And Implementing Large-Scale Organizational Changes, Including Process Improvements And Technology Implementations.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Identify Root Causes And Develop Effective Solutions.

  • Bachelor's Degree In Business, Organizational Development, Or A Related Field. Advanced Degree Or Certification In Change Management Is A Plus.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Problem Solving

  • Analytical Thinking

  • Organizational Development

  • Training and Development

  • Stakeholder engagement

  • Change Leadership

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Associate, Change Management in Plano, TX, USA is between $85,000 and $130,000 per year. This range can vary based on factors such as education, experience, industry, and company size.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 16th, 2025
Apply BeforeOctober 17th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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