Production Support, Senior Associate

At Capital One, we are dedicated to providing exceptional support to our production team to ensure the smooth and efficient operation of our systems. As a Senior Associate in our Production Support team, you will play a critical role in maintaining the stability and functionality of our technology and processes. We are seeking a highly skilled and motivated individual with a passion for problem-solving and a strong understanding of production environments. If you thrive in a fast-paced and dynamic work environment and have a keen eye for detail, then we want you to join our team!

1. Monitor and troubleshoot production systems to proactively identify and resolve any issues or errors.
2. Collaborate with cross-functional teams to investigate and resolve complex technical problems.
3. Develop and implement solutions to improve the stability and functionality of production systems.
4. Analyze system performance data and provide recommendations for optimization.
5. Create and maintain documentation of production processes, procedures, and configurations.
6. Provide timely and effective communication to stakeholders regarding production issues and resolutions.
7. Participate in on-call rotations and respond to production incidents and emergencies.
8. Identify and implement process improvements to increase efficiency and reduce downtime.
9. Conduct regular system audits and ensure compliance with security and regulatory standards.
10. Mentor and support junior team members in technical and professional development.
11. Stay informed about industry trends and advancements in technology to make recommendations for future improvements.
12. Prioritize and manage multiple tasks and projects simultaneously while meeting deadlines.

According to JobzMall, the average salary range for a Production Support, Senior Associate in Richmond, VA, USA is between $50,000 and $70,000 per year. This can vary depending on the specific company, experience level, and additional skills and qualifications of the individual.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.