Process Excellence Manager (Hybrid)
At Capital One, we believe in constantly striving for excellence and pushing the boundaries of what's possible. As a Process Excellence Manager, you will play a critical role in driving continuous improvement and operational excellence across our organization. We are looking for a versatile and dynamic individual who possesses a strong background in process improvement methodologies and a passion for delivering exceptional results. If you are a natural problem-solver with a keen eye for detail and a drive for innovation, we invite you to join our team and help us shape the future of Capital One.
- Develop and implement process improvement strategies and initiatives across the organization.
- Lead and manage cross-functional teams to identify and resolve process inefficiencies and bottlenecks.
- Conduct thorough analysis of existing processes and procedures to identify areas for improvement.
- Collaborate with key stakeholders to gather insights and feedback on current processes and potential areas for improvement.
- Utilize various process improvement methodologies, such as Six Sigma and Lean, to drive continuous improvement and operational excellence.
- Develop and maintain process documentation, including standard operating procedures and process maps.
- Monitor and track process performance metrics to identify trends and areas for improvement.
- Communicate process changes and improvements to relevant stakeholders and ensure proper implementation and adoption.
- Conduct trainings and workshops to build process improvement capabilities and promote a culture of continuous improvement.
- Stay updated on industry best practices and trends in process improvement to ensure the organization remains competitive and innovative.
Bachelor's Or Master's Degree In Business, Operations Management, Industrial Engineering, Or Related Field.
Minimum Of 5 Years Of Experience In Process Improvement And Project Management.
Strong Understanding Of Lean Six Sigma Methodologies And Tools, With Certification Preferred.
Proven Track Record Of Driving Process Optimization And Cost Savings Initiatives In A Hybrid Environment.
Excellent Communication And Leadership Skills, With The Ability To Collaborate With Cross-Functional Teams And Influence Change At All Levels Within The Organization.
Risk Management
Quality Assurance
Change Management
Process Improvement
Project Management
Data Analysis
Root Cause Analysis
Continuous Improvement
Lean Six Sigma
Process mapping
Stakeholder management
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
According to JobzMall, the average salary range for a Process Excellence Manager (Hybrid) in Richmond, VA, USA is $98,000-$127,000 per year. This salary range can vary depending on factors such as experience, company size, and industry.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.
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