Capital One

Principal Process Manager

Capital One

Plano, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Hello there! Are you a highly motivated, results-driven individual with a passion for process improvement and strategic thinking? Look no further, because we have an exciting opportunity for you. We are seeking a Principal Process Manager to join our team at Capital One. As a leader in the financial industry, Capital One is committed to continuously improving our processes to enhance the customer experience and drive business growth. We are looking for someone who is a natural problem solver, a strong communicator, and a collaborative team player. If this sounds like you, keep reading for more details on this role and the qualifications we are looking for.

  1. Develop and implement strategic process improvement initiatives to enhance overall efficiency and effectiveness of operations.
  2. Analyze current processes and identify areas for improvement, working closely with cross-functional teams to gather insights and develop solutions.
  3. Lead and facilitate process improvement projects, ensuring timelines and objectives are met.
  4. Act as a subject matter expert on process improvement methodologies, providing guidance and support to team members.
  5. Regularly review and evaluate process performance metrics to identify areas for further improvement.
  6. Collaborate with stakeholders to develop and implement process standards and best practices across the organization.
  7. Communicate process changes, updates, and improvements to relevant teams and departments.
  8. Train and mentor team members on process improvement techniques and methodologies.
  9. Identify and address any potential risks or obstacles that may impact the success of process improvement initiatives.
  10. Stay updated on industry trends and advancements in process improvement to continuously enhance and evolve our processes.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Excellent Communication And Leadership Skills, With The Ability To Collaborate With Cross-Functional Teams And Stakeholders.

  • Minimum Of 10 Years Of Experience In Process Management, Preferably In The Financial Industry.

  • Bachelor's Degree In Business Administration, Operations Management, Or Related Field.

  • Proven Track Record Of Successfully Leading Large-Scale Process Improvement Initiatives.

  • Strong Analytical Skills And Ability To Identify And Implement Process Efficiencies.

Required Skills
  • Risk Management

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Budget management

  • Leadership

  • Analytical Thinking

  • Team Building

  • performance tracking

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal Process Manager in Plano, TX, USA is $150,000 to $180,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer additional benefits such as bonuses, stock options, and other perks.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeJuly 20th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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