Capital One

Principal Associate, Process Manager

Capital One

McLean, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Capital One we are searching for a talented and experienced Principal Associate, Process Manager to join our team. This dynamic individual will be responsible for leading a team of Process Managers in the development and implementation of highly effective processes for our internal operations. The ideal candidate will have an extensive background in process improvement, process optimization, and process re-engineering. They will have a deep understanding of the process life-cycle from end-to-end and will be comfortable working with cross-functional teams and stakeholders. A successful Principal Associate, Process Manager will be organized, resourceful, and have the ability to manage multiple projects simultaneously.Qualifications:• Bachelor’s degree in Business Administration, Project Management, or related field• 8+ years’ experience in process improvement/optimization• Proven experience leading cross-functional teams in process development and implementation• Excellent organizational, analytical, and problem-solving skills• Ability to manage multiple projects and prioritize tasks• Excellent communication and presentation skills• Knowledge of process mapping, process analysis, and process design• Demonstrated ability to develop process improvement plans and track progress• Working knowledge of process improvement methodologies such as Lean and Six Sigma

Responsibilities:

  1. Lead a team of Process Managers in the development and implementation of effective processes for internal operations.
  2. Utilize process improvement, optimization, and re-engineering methodologies.
  3. Develop and manage cross-functional teams and stakeholders.
  4. Manage multiple projects simultaneously.
  5. Utilize process mapping, process analysis, and process design.
  6. Develop process improvement plans and track progress.
  7. Implement Lean and Six Sigma methodologies.
  8. Monitor and evaluate process performance.
  9. Implement process change and improvement initiatives.
  10. Prepare and present process reports to stakeholders.
Where is this job?
This job is located at McLean, VA, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Background In Process Management

  • Proven Track Record Of Success In Process Improvement Initiatives

  • Experience Leading And Managing Teams

  • Advanced Problem Solving And Analytical Skills

  • Experience With Process Mapping And Process Redesign

  • Knowledge Of Project Management Principles And Methods

  • Familiarity With Process Automation Tools

Required Skills
  • Risk Management

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Coaching

  • Negotiation

  • Leadership

  • Technical Writing

  • Compliance

  • Data Mining

  • Process design

  • Analysis

  • Problem-Solving

  • Stakeholder engagement

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Principal Associate, Process Manager in McLean, VA, USA is $115,000-$142,000. This range depends on factors such as experience, education, and skills.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 14th, 2023
Apply BeforeJuly 20th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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