Principal Associate, Experience Designer
At Capital One, we believe in creating transformative experiences for our customers through innovative design. As a Principal Associate, Experience Designer, you'll play a critical role in shaping the future of our digital products and services. With your expertise in user-centered design and passion for delivering exceptional user experiences, you'll lead a team of designers in creating intuitive, customer-centric solutions. As a member of our tight-knit team, you'll have the opportunity to collaborate with cross-functional teams and drive the design vision for some of our most high-profile projects. Join us in our mission to disrupt the financial industry and make a lasting impact on the lives of millions of customers.
- Lead the design team in creating innovative and user-centered experiences for Capital One's digital products and services.
- Collaborate with cross-functional teams to understand business goals and user needs and translate them into design solutions.
- Develop and maintain a deep understanding of customer needs and behaviors through research, user testing, and data analysis.
- Use your expertise in user-centered design to drive the design vision and strategy for high-profile projects.
- Mentor and coach team members, providing guidance and support to help them grow and develop in their roles.
- Continuously seek out opportunities for improvement and innovation, pushing the boundaries of design to deliver exceptional customer experiences.
- Collaborate with stakeholders to align on design goals and ensure that all solutions meet business objectives and user needs.
- Stay up-to-date with industry trends and best practices to inform and enhance design decisions.
- Foster a culture of collaboration, creativity, and continuous learning within the design team and across the organization.
- Act as a design advocate and champion within the company, promoting the value of user-centered design and its impact on customer satisfaction and business success.
Bachelor's Or Master's Degree In Design, Human-Computer Interaction, Or A Related Field.
Minimum Of 5 Years Of Experience In User Experience Design, With A Focus On Digital Products And Services.
Strong Portfolio Showcasing A Variety Of Design Projects, Including User Research, Wireframes, Prototypes, And Final Designs.
Proficiency In Design Tools Such As Adobe Creative Suite, Sketch, Invision, And Figma.
Excellent Communication And Collaboration Skills, With The Ability To Present Design Concepts And Rationale To Stakeholders And Cross-Functional Teams.
Data Analysis
Prototyping
Information architecture
Interaction design
Visual design
Design Thinking
User Research
usability testing
Wireframing
User Journey Mapping
Persona Development
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Principal Associate, Experience Designer in Plano, TX, USA is $85,000 - $120,000 per year. This may vary based on the specific company, industry, and experience level.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.
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