
Principal Associate, Design Content Strategist
Welcome to Capital One, a company that values innovation, collaboration, and customer-centric design. As a Principal Associate, Design Content Strategist, you will play a critical role in shaping the digital experience for our customers through your expertise in design and content strategy. We are seeking a highly skilled individual with a passion for storytelling, a deep understanding of user-centered design principles, and a strong background in creating impactful content across various digital platforms. If you are a creative thinker, strategic problem solver, and possess exceptional communication skills, we invite you to join our dynamic team and help us transform the way people interact with their finances.
- Develop and implement a comprehensive content strategy that aligns with Capital One's brand and business objectives.
- Collaborate with cross-functional teams to ensure a seamless integration of design and content across digital platforms.
- Conduct thorough research and analysis to understand customer needs and preferences, and use this insight to inform content decisions.
- Create compelling and engaging content for various digital channels, including website, mobile app, social media, and email.
- Utilize best practices in user-centered design to ensure a user-friendly and intuitive digital experience.
- Continuously monitor and evaluate the effectiveness of content and make recommendations for improvements.
- Work closely with design team to develop visual and written content that effectively communicates key messages and enhances the overall user experience.
- Stay up-to-date on industry trends and advancements in design and content strategy, and make recommendations for implementation.
- Act as a liaison between various departments, ensuring that all content aligns with brand guidelines and messaging.
- Provide guidance and mentorship to junior members of the design and content team.
- Collaborate with marketing and communication teams to support promotional campaigns and initiatives.
- Ensure all content is accurate, consistent, and in compliance with legal and regulatory requirements.
- Communicate effectively with stakeholders at all levels of the organization, presenting ideas and recommendations with confidence and clarity.
- Contribute to the development and maintenance of design and content style guides and standards.
- Foster a culture of innovation and continuous improvement within the design and content team.
Bachelor's Degree In Design, Marketing, Communications, Or Related Field.
Minimum Of 5 Years Of Experience In Content Strategy And Design, Preferably In The Financial Industry.
Strong Understanding Of User-Centered Design Principles And Experience Conducting User Research.
Excellent Written And Verbal Communication Skills, With The Ability To Effectively Present And Explain Design Concepts To Stakeholders.
Proven Track Record Of Successfully Leading And Managing Cross-Functional Teams And Projects.
Communication Skills
Project Management
Data Analysis
User Experience
Content Creation
Design Thinking
Content Strategy
Collaboration
User Research
Creative Problem Solving
visual storytelling
Brand Consistency
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Principal Associate, Design Content Strategist in Plano, TX, USA is between $95,000-$115,000 per year. However, salary can vary depending on factors such as experience, education, and the specific company and industry.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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