Capital One

Part Time Branch Ambassador Queens Area

Capital One

Kew Gardens Hills, Queens, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a friendly and outgoing individual looking for a part-time role? Do you have a passion for providing exceptional customer service? If so, Capital One is seeking a Part-Time Branch Ambassador for our Queens area location. As a Branch Ambassador, you will have the opportunity to be the face of Capital One and make a positive impact on our customers' banking experience. We are looking for someone with excellent communication skills, a strong work ethic, and a desire to help others. If you are ready to join a dynamic team and represent a leading financial institution, we want to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Build and maintain positive relationships with customers by providing exceptional customer service.
  3. Serve as the primary point of contact for customers in the branch, addressing their inquiries and concerns.
  4. Educate customers on Capital One's products and services, and assist with their banking needs.
  5. Contribute to the overall success of the branch by meeting and exceeding individual and team goals.
  6. Collaborate with other team members to ensure a seamless customer experience.
  7. Maintain a thorough understanding of banking regulations and policies to ensure compliance.
  8. Proactively identify and address potential customer issues and provide solutions.
  9. Continuously seek out opportunities to improve customer satisfaction and loyalty.
  10. Represent Capital One with professionalism and integrity at all times.
Where is this job?
This job is located at Kew Gardens Hills, Queens, NY, USA
Job Qualifications
  • Strong Communication Skills: As A Part Time Branch Ambassador At Capital One, It Is Essential To Possess Excellent Communication Skills To Effectively Interact With Customers, Colleagues, And Other Stakeholders.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role Is Preferred For This Position. A Candidate Should Be Able To Provide Exceptional Service And Handle Customer Inquiries And Complaints.

  • Sales Experience: The Branch Ambassador Will Be Responsible For Promoting And Selling Capital One Products And Services. Therefore, Having Previous Sales Experience And The Ability To Meet Sales Targets Is A Key Qualification.

  • Problem-Solving Skills: A Successful Branch Ambassador Must Be Able To Think On Their Feet And Come Up With Solutions To Address Customer Needs And Concerns. This Requires Strong Problem-Solving Skills And The Ability To Remain Calm Under Pressure.

  • Flexibility And Availability: This Is A Part-Time Position That May Require Working Weekends, Evenings, And Holidays. Candidates Should Be Able To Demonstrate Flexibility And Availability To Meet The Needs Of The Branch's Operating Hours.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Problem-Solving

  • Flexibility

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Part Time Branch Ambassador Queens Area in Kew Gardens Hills, Queens, NY, USA is $12-$15 per hour. However, this can vary depending on the specific company and individual qualifications and experience. Some companies may offer higher salaries for this position, while others may offer lower salaries.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeJune 9th, 2026
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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