Capital One

Full Time Branch Ambassador - Shreveport Area

Capital One

Shreveport, LA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and personable individual looking for an exciting career opportunity? Look no further than Capital One! We are currently seeking a Full Time Branch Ambassador to join our team in the Shreveport Area. As a Branch Ambassador, you will be the face of Capital One, building and maintaining strong relationships with our customers while providing exceptional service. We are looking for someone who is passionate about providing excellent customer experiences, has strong communication skills, and is eager to learn and grow within our company. If this sounds like you, we encourage you to apply for this rewarding position.

  • Serve as the primary point of contact for customers at the branch, providing exceptional service and building strong relationships
  • Promote Capital One's products and services to customers, while actively identifying opportunities to meet their financial needs
  • Maintain a thorough knowledge of Capital One's products, services, and policies, and effectively communicate these to customers
  • Actively participate in training and development opportunities to continuously improve knowledge and skills
  • Utilize strong communication skills to effectively interact with customers in person, over the phone, and through written correspondence
  • Proactively resolve customer concerns and issues, escalating to management when necessary
  • Maintain a positive and professional demeanor at all times, representing Capital One's brand and values
  • Collaborate with other team members to ensure excellent customer service and efficient branch operations
  • Meet and exceed individual and branch performance goals, including sales and customer satisfaction metrics
  • Continuously seek out opportunities to improve processes and procedures to enhance the customer experience
  • Stay up-to-date on industry trends and best practices, and share knowledge with team members to contribute to a culture of learning and growth within the branch.
Where is this job?
This job is located at Shreveport, LA, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Strong Communication And Interpersonal Skills.

  • Ability To Work Independently And As Part Of A Team.

  • 2-3 Years Of Experience In Customer Service Or Sales, Preferably In A Banking Or Financial Institution.

  • Knowledge Of Financial Products And Services, Including Consumer And Business Banking, Lending, And Investments.

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Relationship-Building

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Full Time Branch Ambassador - Shreveport Area in Shreveport, LA, USA is between $30,000 - $45,000 per year. This can vary depending on the specific company, experience level, and additional factors such as bonuses and benefits. It is important to note that this is an estimated range and may not reflect the exact salary for every individual in this position.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeAugust 19th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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