Full Time Branch Ambassador

Are you a people person with a passion for customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you as a Full Time Branch Ambassador at Capital One!As a Branch Ambassador, you will be the face of our company, providing exceptional service and building strong relationships with our customers. We are looking for someone who is outgoing, self-motivated, and has a genuine desire to help others. This is a full-time position with opportunities for growth and advancement within the company.To excel in this role, you must have excellent communication skills, be able to multitask, and have a strong attention to detail. A high school diploma or equivalent is required, but previous banking or customer service experience is preferred.If you are ready to join a dynamic team and make a positive impact in the lives of our customers, apply now to become a Full Time Branch Ambassador at Capital One!

1. Serve as the primary point of contact for customers, providing exceptional service and building strong relationships.
2. Greet and welcome customers to the branch, making them feel valued and appreciated.
3. Assist customers with a variety of banking transactions, including deposits, withdrawals, and account inquiries.
4. Educate customers on the features and benefits of our products and services, and help them find the best solutions for their financial needs.
5. Identify and address customer concerns and issues in a timely and professional manner.
6. Proactively engage with customers to promote and cross-sell additional products and services.
7. Maintain a clean and organized branch environment, ensuring a positive and welcoming atmosphere for customers.
8. Keep up-to-date with industry trends and changes in banking regulations to provide accurate and relevant information to customers.
9. Collaborate with team members to achieve branch goals and targets.
10. Take ownership of customer inquiries and follow up until resolution is achieved.
11. Continuously seek opportunities to improve customer satisfaction and loyalty.
12. Adhere to all company policies and procedures to ensure compliance and risk management.
13. Participate in ongoing training and development programs to enhance skills and knowledge.
14. Maintain confidentiality and protect sensitive customer information.
15. Represent the company in a professional and positive manner at all times.
16. Possess a strong understanding of the company's products, services, and policies to provide accurate and reliable information to customers.
17. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Full Time Branch Ambassador in Wheaton, Wheaton-Glenmont, MD, USA is $40,000-$60,000 per year. However, this can vary depending on the specific company, location, and individual qualifications and experience.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.