Capital One

Full Time Branch Ambassador - Northwest Dallas Area

Capital One

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Capital One, we believe in empowering our customers to confidently manage their finances and reach their financial goals. As a Full Time Branch Ambassador in the Northwest Dallas Area, you will play a crucial role in delivering exceptional customer service and building strong relationships with our clients. We are looking for a dedicated and enthusiastic individual who is passionate about helping others and has a strong understanding of financial products and services. If you are a self-motivated and customer-oriented individual with a desire to grow in a dynamic and innovative company, we encourage you to apply for this exciting opportunity.

  1. Provide excellent customer service to clients by actively listening to their needs and concerns and effectively addressing them.
  2. Build and maintain strong relationships with clients to promote loyalty and retention.
  3. Educate clients on Capital One's financial products and services, including credit cards, checking and savings accounts, loans, and investments.
  4. Serve as a trusted advisor to clients by understanding their financial goals and providing personalized recommendations.
  5. Meet and exceed sales goals by promoting and cross-selling Capital One products and services.
  6. Proactively identify and resolve any customer issues or concerns.
  7. Maintain a thorough understanding of all banking policies, procedures, and regulations to ensure compliance.
  8. Collaborate with team members and branch leadership to achieve branch goals and objectives.
  9. Participate in training and development programs to continuously improve knowledge of products and services.
  10. Continuously seek out opportunities to enhance the customer experience and improve processes.
  11. Stay up-to-date on industry trends and changes in the financial market.
  12. Represent Capital One in a professional and positive manner at all times.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Bachelor's Degree In Business Administration, Marketing, Or Related Field

  • Minimum Of 2 Years Of Experience In Customer Service Or Sales Role

  • Proficiency In Microsoft Office And Ability To Learn And Navigate Various Computer Systems

  • Knowledge Of Financial Products And Services, Including Banking And Credit Cards

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Multitasking

  • Leadership

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Full Time Branch Ambassador - Northwest Dallas Area in Dallas, TX, USA is between $40,000-$50,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeSeptember 18th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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